Credential 1st 50 (ASK)

Multiple Choice

When you reconcile your bank statement, you use checkmarks to do which of the following.

• Correct the deposits you have missed

• Identify the items you have compared

• Void the checks you have ruined

• Total the interest you have received

Multiple Choice

Which of the following is a safeguard that can be used when writing checks?

• Modify your signature so that it will be difficult to duplicate

• Fill the check out in pencil so that you can easily change you mistakes

• Make the check out to cash when you need to get cash from your bank

• Don't sign blank checks that could be filled out by a dishonest person

Multiple Choice

Which of the following is a benefit of supply chain management?

• Low inventory levels

• More complex processes

• Cost savings

• Increased risk

Multiple Choice

Which of the following is an example of an economic activity

• Developing an advertising budget

• Complimenting a coworker

• Conducting a meeting

• Buying new company equipment

Multiple Choice

Our society has become more complex over time, this has prompted businesses to use a team in order to obtain more

• time

• materials

• information

• capital

Multiple Choice

What is one way that employers can avoid conflict over use of company property?

• appoint an employee to handle all conflicts

• allow minor misuse of company property

• enact a zero tolerance policy for property misconduct

• put cleas, specific guidelines and consequences in writing

Multiple Choice

Which of the following is an example of a person obtaining unpaid work experience?

• Paul hires Tommy to cut his lawn every week

• Susan volunteers at a local radio station

• Beth researches information about different careers

• Whitney performs contract work for her friend's new company

Multiple Choice

In a private enterprise economic system, the interaction of supply and demand primarily determies

• economic choices

• product prices

• the extent of pollution

• government regulation

Multiple Choice

What do most businesses negotiate when placing an order with a supplier

• who pays the transportation charges

• which transportation service to use

• who prepares the goods for shipment

• which warehouse is the most appropriate

Multiple Choice

A characteristic of authoritarian managers is that they

• make all significant decisions

• ask employees for feedback

• tend to share authority

• provide only general guidance

Multiple Choice

When HR management executives participate in a company's long range planning efforts, they are taking part in

• marketing

• strategic management

• budgeting

• financial analysis

Multiple Choice

What type of investment involves several people pooling their money to purchase stocks and bonds

• money market accounts

• mutual funds

• fixed

• limited

Multiple Choice

A formal legal agreement between a lender and a borrower usually includes a

• proposal for disbursement

• tax code listing

• repayment schedule

• guarantee of eminent domain

Multiple Choice

Which of the following statements regarding problems is true

• you should seek assistance to solve problems

• you should plan for every problem in advance

• problems come in all shapes and sizes

• problems are situations where things are going your way

Multiple Choice

When return on capital is positive, the company is

• paying out dividiends

• maximizing resources

• debt free

• growing in value

Multiple Choice

What is the first step in handling customer complaints

• let the customer explain the problem

• call the manager for assistance

• ask the customer to be brief

• make a record of all facts

Multiple Choice

It is appropriate for an employee to report his/her employer's noncompliance with health and safety regulations when

• the housekeeping staff disposes the company's hazardous materials

• the employer does not take steps to correct the issue

• a coworker blocks the fire escape route with boxes of old files

• a vendor does not have a ventilation system that meets code

Multiple Choice

Which of the following is the most efficient tool for gathering external information that businesses need

• library

• internet

• software

• textbooks

Multiple Choice

Tom works a complex database program. There is a new version & he signed up to take a class about it. This will

• change the career path

• update his technical skills

• ensure his employability

• oobtain professional licensure

Multiple Choice

What tends to increase when all employees follow the company's rules of conduct

• subculture powers conflicts

• laissez-faire leadership

• organizational cohesiveness

• inflesible attitudes

Multiple Choice

Jane understands the importance of putting others 1st when it comes to building trust. She is most likely to

• prioritize the needs of others

• keep confidential information private

• apologize for her mistakes

• communicate often and openly

Multiple Choice

The owners of a business are entitled to any profits earned by business because it may have

• created jobs invested in other people's money

• invested other people's money

• raised the standard of living

• taken a risk

Multiple Choice

The total demand for a n item at $2.75 equals 1,000 units. Total supply for the item at $2.75 equals 1,000 units. This is

• equillibrium price

• relative price

• excess demand

• excess supply

Multiple Choice

Which of the following bonds does a country's government issue?

• estate

• corporate

• treasury

• common

Multiple Choice

Which of the following guidelines should a job applicant follow to communicate effectively during an interview

• use one word responses whenever possible

• think ahead to the next point to make while the interviewer

• stare at the interviewer to show that you are maintaining good eye contact

• answer each question briefly and completely

Multiple Choice

Davis Electronics has just received a new XBox game. The best way for the store's manager to advise his employees is

• send an email to the store's cashiers

• distributing a memo to the stores

• holding a short sales staff meeting

• placing sales circulars in display racks

Multiple Choice

Operations managers must work closely with managers and employees in

• foreign markets

• the administrative services department

• similar businesses

• all other parts of the business

Multiple Choice

To help create a safe environment in the workplace, each employee should

• be aware of things that create hazardous conditions

• make sure that he/she develops a list of safety procedures to follow

• report all problems to the company's president or CEO

• read the company's orientation manual thoroughly

Multiple Choice

While maintaining financial records, accountants often record transactions using this system

• deviated

• customary

• double entry

• reverse

Multiple Choice

When posting to social media, business employers should understand that

• there is no need to keep their personal and business lives separate

• social media post do not have legal protection as do private convesations

• their personal messages have no effect on their employer

• employers using social media to make decisions are protected by law

Multiple Choice

Before you can adapt your communication style to relate to business people from other countries, you must first

• develop an ethnocentric attitude

• learn to speak the country's language fluently

• realize that cultural differences exist

• change your personal values and beliefs

Multiple Choice

Which of the following is a factor that might prevent business people from developing cultural sensitivity?

• ethics

• demographics

• stereotypes

• principles

Multiple Choice

Which of the following types of insurance is intended to provide income to an employee's dependents

• medical

• home

• collision

• life

Multiple Choice

When creating and posting web pages, businesses often use _______programs

• intranet retrieval

• instant messaging

• data tracking

• web editiing

Multiple Choice

What effect doe a decrease in overall productivity usually have on the economy

• increased labor costs

• increased sales

• lower prices

• decreased unemployment

Multiple Choice

Information management can be a challenge because

• there is only one right way to do it

• there is often not enough information what it is

• many people don't understand what it is

• no one wants to participate in it

Multiple Choice

How much people believe what you say and are willing to follow you depends on your

• emotional intelligence

• credibility

• self confidence

• responsibility

Multiple Choice

Dennis is in charge of data security. To make sure the data is effective, he should hire a third party to conduct a (an)

• backup

• encryption standard

• audit

• employee background check

Multiple Choice

The reason you should include your complete name, address, and telephone number in your job resume is to

• get this information into the company files

• let the employer know how far away you live

• make it easy for the company to contact you

• follow the accepted rules for a resume

Multiple Choice

Which of the following is the primary reason for a business's employees to learn as much as possible about the business

• to reduce the promotional budget

• to assist coworkers

• to answer customers' questions

• to create publicity for the business

Multiple Choice

What type of information concerning policies and procedures do employees often extract from an internal business report

• customer profiles new personnel regulations

• new personnel regulations

• industry research data

• former local cmpetitors

Multiple Choice

To make sure he develops a realistic personal budget, Jerry should alwoys

• verify his past credit rating

• pay his bills on time

• track and record his exxpenses

• consult with a bookkepper

Multiple Choice

What is an advantage to a business of encouraging employees to participate in group discussions

• an increase in the desire to conform and develop agrrements

• ultimately, it is easier to reach unanimous conclusions

• a reduction in the possibility of sharing controversial suggestions

• many opinions increase the chances of developing useful recommendations

Multiple Select

What doe business employees often do during meetings to be able to shares important information with other employees

• write memos

• ask questions

• take notes

• give answers

Multiple Choice

Which of the following does not give exclusive ownership of certain types of property to individuals

• patent

• trademark

• license

• copyright

Multiple Choice

Which of the following is a formatting characteristic of a full block business letter

• double spacing within the paragraph

• no paragraph indents

• indented first paragraphs

• all paragraphs use right justifications

Multiple Choice

When defending their ideas objectively, employees should be prepared to

• write a technical research report

• provide supporting infomration

• use aggressive body language

• demonstrate a sense of leadership

Multiple Choice

Which of the following could Tom do o lower the risk of identity theft

• use secure web browsers when purchasing online

• use debit cards instead of credit cards

• keep written records of all major cash purchases

• use the same password for all bank accounts

Multiple Choice

Which of the following statements about understanding your spending habits is true

• a key aspect of opening a bank account

• a key aspect in exceeding financial goals

• the first step in creating a financial plan

• the last step in creating a financial plan

Multiple Choice

Identify the error of the following opening paragraph seen below

Your recent advertisement in the Gazette for a customer

service representative is of interest to me. I would like to

aply for the position

• spelling

• format

• grammar

• punctuation