ICT EXAM

Audience Appreciation

ICT solutions should be designed by keeping the audience in mind.

Here are some methods that can be used to help understand the audience.

​Market
Research

​Questionnaires and surveys

Interviewing

Multiple Choice

What is Market Research ?

• Understanding the market trends and data analysis

• Using a set of questions, forms or checklist to understand and shortlist the user requirements.

• Asking questions from a preset list.

Multiple Choice

What is Questionnaires and surveys ?

• Understanding the market trends and data analysis

• Asking questions from a preset list.

• Using a set of questions, forms or checklist to understand and shortlist the user requirements.

Multiple Choice

What is Interview ?

• Asking questions from a preset list.

• Understanding the market trends and data analysis

• Using a set of questions, forms or checklist to understand and shortlist the user requirements.

• Interest

• Knowledge

• Purchasing Capacity

• Age

• Experience

• Expectation

To analyse the needs of an audience a number of factors or conditions can be considered.

Multiple Select

Which of the following factors is needed to analyze the needs of the audience ?

• Age

• Knowledge

• Address

• Experiences

• Job

Multiple Select

Which of the following is considered a definition of Software Copyright Theft (Piracy) ?

• Uninstalling software for free without permission of owner.

• Copying software for free without permission of owner.

• Downloading software for free without permission of owner.

• Borrowing software for free without permission of owner.

Multiple Select

Which the following are illegal things that should not be done in making software copyright ?

• Use licensed software

• Obtain software copies that are yet to be licensed and pre-install it onto a system

• Share or rent software without permission or a license

• Copy and sell duplicate copies of the software

• Share or rent software without permission or a license

Fill in the Blank

What Is Email Stand For ?

Function of Email

• Send and receive files in the form of documents, photos, and videos

• Sign up & Log in for social media accounts and several other sites

• Promotion of goods or services

• As a means of communication that is quite effective and efficient (usually for work purposes)

Multiple Select

Which the following Email Function ?

• Send and receive files in the form of documents, photos, and videos

• Sign up & Log in for social media accounts and several other sites

• Promotion of goods or services

• to exchange a message between sender and a receiver

• We talked to each other in person

Open Ended

Give 2 Application of Email Provider

• Primary recipient: refers to the main addressee of your email

• CC/BCC recipient: additional recipients who receive copies of your email (they are not addressed in the to field but the CC or BCC fields)

Fill in the Blank

CC Stand For ?

Open Ended

Explain what CC is!

Fill in the Blank

BCC Stand For ?

Open Ended

Explain what BCC is!

Receiving Email

Multiple Choice

What Is This ?

• the place where you receive the email

• Algorithm will input emails that are considered important

• Every time you spot an email you want to remember, hit the star icon

• Some emails are relevant,

  but other emails, sent out in bulk

Multiple Choice

What Is This ?

• Algorithm will input emails that are considered important

• Some emails are relevant,

  but other emails, sent out in bulk

• the place where you receive the email

• Every time you spot an email you want to remember, hit the star icon

Multiple Choice

What Is This ?

• Some emails are relevant,

  but other emails, sent out in bulk

• Every time you spot an email you want to remember, hit the star icon

• Algorithm will input emails that are considered important

• The message will be hidden from the Inbox until the time you specify.

Multiple Choice

What Is This ?

• Some emails are relevant,

  but other emails, sent out in bulk

• Every time you spot an email you want to remember, hit the star icon

• Algorithm will input emails that are considered important

• The message will be hidden from the Inbox until the time you specify.

Multiple Choice

What Is This ?

• Some emails are relevant,

  but other emails, sent out in bulk

• Every time you spot an email you want to remember, hit the star icon

• Algorithm will input emails that are considered important

• The message will be hidden from the Inbox until the time you specify.

Responding Email

Multiple Choice

What Is A ?

• sending a reply to all of people the email

  was sent to and just to the sender

• Respond to emails using a reply to the email that sent them

• re-sending an email message delivered to one email address to one or more different email addresses

Multiple Choice

What Is B ?

• re-sending an email message delivered to one email address to one or more different email addresses

• Respond to emails using a reply to the email that sent them

• sending a reply to all of people the email

  was sent to and just to the sender

Multiple Choice

What Is C ?

• Respond to emails using a reply to the email that sent them

• re-sending an email message delivered to one email address to one or more different email addresses

• sending a reply to all of people the email

  was sent to and just to the sender

Multiple Choice

Below are examples of good email netiquette except for _________

• Always check spelling and grammar

• Do not send spam

• Use capital letters to highlight comments

• Respect people's privacy

Multiple Choice

To increase security of emails you need the following except for _______________.

• Use strong passwords

• Do not change password regularly

• Use spam filters

• Run anti-virus and anti-spam software

Multiple Choice

To increase security of emails you need the following except for _______________.

• Use strong passwords

• Do not change password regularly

• Use spam filters

• Run anti-virus and anti-spam software

Fill in the Blank

Internet Stand For ?

Internet

• The internet

• Refers to “International Network

• A Global Public Network

  The Internet can be used for sharing information across the world

  The internet can be unsafe for private information

Fill in the Blank

Internet Stand For ?

Intranet

• The private network is called an intranet

• Which refers to “Internal restricted access network

• A Closed Private Network

• An intranet is used mainly by businesses for sharing information and files among employee only

• An intranet is smaller and secure as it is closed network

Extranet

• A Closed Private Network that enterprises use to provide trusted third parties

• An extranet is used mainly by businesses for sharing information and files among Business partners, suppliers, and customers

• Multiple organisations can own and manage it.

Extranet

• A Closed Private Network that enterprises use to provide trusted third parties

• An extranet is used mainly by businesses for sharing information and files among Business partners, suppliers, and customers

• Multiple organisations can own and manage it.

Web Browser

• A web browser is a software-application used to access the web

• The browser connects to a website’s server on the internet and restores web pages for the user to view

Multiple Select

Which of the following is a Web Browser ?

• Google Chrome

• Opera

• Bing

• Microsoft Edge

• Mozila Firefox

WWW

• WWW stand for

  “World Wide Web”

• Basically a way to acces or exchange information with internet as a medium

Fill in the Blank

WWW Stand For

HTTP

• HTTP stands for Hyper Text Transfer Protocol.

• The HTTP is an application protocol for distributed, collaborative, that allows users to communicate data on the World Wide Web.

  HTTP connection is not secure

Open Ended

Describe Briefly about HTTP

HTTPS

• HTTPS is HTTP with encryption and verification.

• The “s” in “https” stands for secure

• As a result, HTTPS is far more secure than HTTP.

Open Ended

Describe Briefly about HTTPS

SSL

• SSL stand for Secure Socket Layer

• SSL is standard security layer or a certificate adeed to the http protocol

Open Ended

Describe Briefly about SSL

Hyperlink

• A hyperlink is a text or a graphic link that, on clicking, takes you to a new document or a new section within the current document

• On a Webpage , a hyperlink allows the user to navigate from page to page or within the page

• A URL stand for “Uniform Resource Locator”

• URL is the addresses of a website

• Second Level Domain (SLD) is Domain Name

• Top Level Domain (TLD) is the most generic domain in the Internet's hierarchical

Multiple Choice

What is A ?

• Protocol

• Top Level Domain (TLD)

• Second Level Domain (SLD)

• Secure Socket Layer (SSL)

• Subdirectory

Multiple Choice

What is B ?

• Protocol

• Top Level Domain (TLD)

• Second Level Domain (SLD)

• Secure Socket Layer (SSL)

• Subdomain

Multiple Choice

What is C ?

• Protocol

• Top Level Domain (TLD)

• Second Level Domain (SLD)

• Secure Socket Layer (SSL)

• Subdomain

Multiple Choice

What is D ?

• Protocol

• Top Level Domain (TLD)

• Second Level Domain (SLD)

• Secure Socket Layer (SSL)

• Subdomain

Multiple Choice

What is E ?

• Subdirectory

• Top Level Domain (TLD)

• Second Level Domain (SLD)

• Secure Socket Layer (SSL)

• Subdomain

Multiple Select

Which of the following is Search Engine ?

• Google

• Yahoo

• Bing

• Intenet Explorer

• Opera

Multiple Select

Which of the following is Forum ?

• Reddit

• Kaskus

• One Drive

• Brainly

• Quora

Multiple Select

Which of the following is Social Media ?

• Facebook

• Twitter

• Instagram

• Snapchat

• Tiktok

Multiple Select

Which of the following is E- Commerce ?

• Shopee

• Tokopaedi

• Blibli

• Lazada

• Amazon

Multiple Select

Which of the following is Job Hunting ?

• JobStreet

• Tokopaedi

• Kalibrr

• Linkedin

• Alibaba