AEG CC: Week 1 Final

Angie believes in you!

Let's see what you've learned this week! You got this!

Multiple Choice

You are employed by...

• Atlanta Eye Group

• Atlanta Eye Care Group

• LensCrafters

• Atlanta Eye Care

Multiple Choice

Atlanta Eye Group is an

• Ophthalmology Group

• Opticianry Group

• Optometry Group

• Glasses Group

Multiple Choice

The team schedule is posted in

• Rev

• Slack

• Square

• TAB

Multiple Choice

To request off of work, you should use

• Slack

• Google Time-Off Request Form

• Slack Audrey

• Only tell Teems

Multiple Choice

Atlanta Eye Group has ____ offices.

• 4

• 5

• 6

• 7

Multiple Choice

AEG uses which portal to keep up with employee health benefits?

• Rev

• TAB

• Slack

• Decisely

Multiple Choice

Balance Days are...

• allowed 2 per quarter

• allowed once per quarter

• allowed unlimited pe quarter

• allowed 3 per quarter

Multiple Choice

The first number in a prescription is the ____.

• Sphere

• Cylinder

• Axis

• Add Power

Multiple Choice

To show Angie you are clocking in and starting the day you should,

• Sign the communication log in Slack

• Enter the time on your sheet

• Sign the message log in Rev

• DM Angie

Multiple Choice

Myopia is

• farsighted

• nearsighted

• a condition that happens with age when near vision is affected

• no prescription

Multiple Choice

When scribing, DM stands for

• diabetes mellitus

• doctor management

• doculus mexter

• direct message

Multiple Choice

True or False: Atlanta Eye Group administers glaucoma consultations/exams

• True

• False

Multiple Choice

You receive your paycheck every ___ weeks on a _________.

• 3 weeks, Tuesday

• 2 weeks, Friday

• 1 week, Friday

• 2 weeks, Saturday

Multiple Choice

Help! My banking information has changed! I should,

• Slack Angie and then go on my Decisely account to change my bank information.

• Slack Angie

• Text Angie

• Slack Angie and ask her to changed my bank information.

Multiple Choice

OPTOMAP is

• a digital footprint of the macual

• a digital image of the retina

• a laser image of the macula

• a digital ocular image of the cornea

Multiple Choice

Define: OS

• oculi sins, Left Eye

• oculi sobicularis, Right Eye

• oculus sinister, Left Eye

• Ocular sterio, Right Eye

Multiple Select

What does this mean?: EP EE, LVM to confirm, EM active, no MED INS on file, Pt has Hx of DM. (choose 2 possible explanations)

• Existing patient coming in for routine eye exam, we left a voicemail to confirm, the eyemed insurance is active and we still need medical insurance on file, the patient has a history of diabetes.

• Existing patient eye exam, left voicemail to confirm, EyeMed active, no medical insurance on file, patient has a history of diabetes mellitus

• New patient contact lens exam, left very mad, medeye active, medical insurance on file, pretest has change of doctor management.

• Existing patient, coming in for eye exam, insurance needed for vision and medical, patient has history of no present illness.

Multiple Choice

True or False: Spherical is equivalent to Astigmatism.

• True

• False

Open Ended

How would you describe an astigmatism?

Multiple Choice

Hyperopia is

• nearsighted

• farsighted

• a condition that occurs with age when the eye has issues focusing on near objects

• lazy eye

Multiple Choice

Patient was seen on October 10 for EE and CL evaluation. The patient was finalized in contact lenses this day and ordered CL year supply. The patient calls back on November 10 stating the contacts are giving her issues, the visit would have a $____ fee.

• $0

• $40

• $70

• $110

Multiple Choice

True or False: TAB is used to see patient charts.

• True

• False

Multiple Choice

You should begin your EOD ____ minutes before your scheduled end time.

• 10

• 20

• 5

• 30

Multiple Choice

When not covered by insruance, the optomap is $___

• 19

• 29

• 39

• 40

Multiple Choice

Atlanta Eye Group's Promise is...

• Your Vision. Your Way.

• Your Vision. Our Focus.

• Is to be Atlanta's leading eye care group with the most erudite doctors, most advanced technology, and most compassionate staff.

• To focus on Health, Vision, Service, Technology, Education, and Community

Multiple Select

In the clinic, Atlanta Eye Group accepts: (choose 3)

• All major credit cards.

• CashApp and Afterpay

• ApplePay and Samsung Pay

• Personal Checks

Multiple Choice

Black Out Dates are from ____ to ____ and no time off will be granted during this time.

• Dec 1 - Jan 1

• Dec 23 - Dec 28

• Dec 26 - Jan 2

• Jan 1 - Jan 7

Multiple Choice

What occurs on Tuesdays at 2pm?

• Call Center only meeting

• Company Wide Meeting

• Lunch Time

• Bonus sheets should be submitted.

Multiple Choice

The hours of operation for our Perimeter office is:

• Monday to Saturday from 10am-7pm and closed on Sundays

• 7 Days a week, 10am-7pm

• If open, Monday through Saturday from 9am-6pm and Sundays from 12pm-6pm

• Monday through Friday from 9-5, Saturdays from 10am-3pm, closed on Sundays

Multiple Choice

Our hours of operation for our Kennesaw, Lenox and Tucker locations are:

• If open, Monday through Saturday from 9am-6pm, Sundays from 12pm-6pm

• Monday through Saturday from 10am-7pm, Sundays from 9am-6pm

• 7 days a week, 9am-6pm everyday

• Monday through Sunday from 10am-5pm

Multiple Choice

Which of the following is not an Atlanta Eye Group location?

• NorthLake

• NorthRidge

• NorthPoint

• Alpharetta

Categorize

Options (4)

Town Center

Perimeter

NorthLake

North Point

Patients will call to see which location they are closest to, as call center, you should be aware of where each of our locations is located. Match the name with the area

Kennesaw

Dunwoody

Tucker

Alpharetta

Multiple Choice

What number do patient's dial when calling Atlanta Eye Group?

• 770-766-1117

• 770-727-0772

• 770-678-9381

• 770-770-2020

Multiple Choice

What is the fax number of Atlanta Eye Group?

• 770-766-1117

• 770-727-0772

• 770-678-9399

• 770-770-2020

Multiple Choice

The cornea ...

• directs light rays into the eye and helps focus them on the retina, it is located at the back of the eye

• is the mucous membrane that lines the eyelid and eye surface, in a healthy eye, it is red and clear

• directs light rays into the eye and helps focus them on the retina, it is located at the front of the eye

• is the opening in the colored part of the eye (iris). It allows light to pass to the lens.

Multiple Choice

NW stands for

• New Wearer

• Nevus Wearer

• Non-Optical Window

• NorthWest

Multiple Choice

What is a NW?

• a patient who needs help with direction

• a patient who is new to contact lenses

• a patient with a serious optical issue

• a patient's diagnosis

Multiple Choice

True or False: FTW is different from NW?

• True

• False

Multiple Select

STP or SWP means (choose 2)

• Sphere then Plano

• Single Topography Path

• Spoke to patient

• Spoke with patient

Categorize

Options (3)

OD

OS

OU

Organize these options into the right categories

Right Eye

Left Eye

Both Eyes

Multiple Choice

IOP is

• IntraOcular Pressure

• IntraOculus Pressure

• InterOptical Pressure

• InnerOptician Pressure

Multiple Choice

Patient mentions that their vision is hazy or cloudy, the patient could have...

• Keratoconus

• Glaucoma

• Cataracts

• Amblyopia

Multiple Choice

You see a prescription written, with sphere, cylinder and axis. The patient has a

• spherical prescription

• an astigmatism

• an add power

• a stigmatism

Multiple Choice

True or False: A patient will always receive contact lens trials on the day of their exam.

• True, we have several powers available for all wearers

• False, if we have trials in the office, we will dispense to patient, if not we will need to order and patient will need to p/u

• False, if we have trials in office we will order and ship to patient

• True, a patient will always receive contact lens trials on the day of their exam.

Multiple Choice

Patient calls to say they keratoconus, is this something our office can assist with?

• Yes, the patient should come in for an eye exam, they may need specialty contact lenses known as sclerals

• Yes, the patient should come in for an optos only, keratoconus patients have a high likely hood of a retinal detachment

• No, Atlanta Eye Group does not treat or assist with keratoconus patients.

• No, Atlanta Eye Group does not participate in eye surgery.

Multiple Choice

What is glaucoma?

• High eye pressures

• Average eye pressures

• When the lens of the eye becomes cloudy or hazy.

• When the cornea begins to bulge into a cone like shape.

Multiple Choice

Rx is...

• History

• Previous Records

• Prescription

• Dispense

Multiple Choice

You read a note from the doctor that says, RTO, what does RTO refer to?

• Return to Ophthalmologist

• Receive Topography OCT

• Recent Tumor Obscurity

• Return to Office

Multiple Choice

What is the OCT?

• Optical coherence tomography, non-invasive imaging test that uses light waves to take cross-section pictures of your retina, allows the doctor to see layers and measure the thickness of the retina

• Blows a small puff of air on to the eye to check the eye pressure, is one of the screening test for Glaucoma.

• A comprehensive peripheral vision test to rule out for tumors and nerve damage.

• Non-invasive procedure which helps our doctors see and analyze the health of meibomian glands

Multiple Choice

You see an add power on the patient's glasses prescription, this patient possibly wears

• progressive lenses, bifocal lenses, or trifocal lenses

• single vision lenses

• near reader contact lenses

• astigmatic myopia axis lenses

Multiple Choice

Patient was seen for their comprehensive eye exam on June 1st and received glasses, patient is calling on December 5th stating they believe their prescription is incorrect. They would like to know next steps.

• They can come in for an Rx Ck, transfer the call to the clinic.

• The patient will need to have a new full eye exam since it is over 180 days.

• The patient will need to pay for a re-refraction, it will be $40.

• The patient needs to book the appointment online.

Multiple Choice

You book appointments only, using...

• Rev

• TAB

• Slack

• Decisely