Spring 2024 Tutor Training

ASC Staff

Dr. Charvi Greer – Deputy Athletic Director for Student Services; SWA

Brenda Codallo – Director of Academic Services

Wendy LeBlanc – Associate Director of Academic Services & Learning Specialist

Meagan Martucci – Senior Academic Advisor

Abby McKanna – Senior Academic Advisor

Cole Squyres – Senior Academic Advisor/Tutor Coordinator

Domini Johnson – Graduate Assistant, Academic Advising

Taylor Moore – Graduate Assistant, Assistant Learning Specialist

Jackson Parham – Graduate Assistant, Academic Advising

Hours of Operation

Sunday 2:00 – 9:00 PM

Monday – Thursday 8:30 AM – 9:00 PM

Friday 8:30 AM – 5:00 PM

Saturday CLOSED

Important Dates

First Day of Class
16 Jan.

First Day of Tutoring

21 Jan.

Mardi Gras Break
10–13 Feb.

Spring Break

23–31 Mar.

Last Day of Class
1 May

Final Exam Period

4–9 May

POLICY &
PROCEDURE
REVIEW

Overview & Expectations

Basic
Expectations

• Attend all scheduled sessions

• Be punctual and professional

• Adhere to all NCAA and ASC rules and regulations

• Maintain an accurate record of all sessions in
Retain

• Sessions should only be conducted during ASC
operating hours and while the university is open

• Complete tutor reports for every student in every
session within no more than 12 hours of session

• Keep an accurate record of time worked in Kronos

• Monitor email and GroupMe for notifications

All Tutors & EAs are Responsible For…

 Contacting the Tutor Coordinator in the case of misconduct

 Conducting engaging and interactive sessions with assigned student-athletes

 Identifying academic strengths and weaknesses of assigned students

 Facilitating learning by the student-athlete

 Working with students to develop a plan for each session

 Teaching or demonstrating time management techniques and study strategies for different subjects

 Listening actively

 Evaluating student’s comprehension of course material

 Clarifying course expectations and reviewing syllabi

Multiple Choice

I should email my students if I am running late to a session.

• True

• False

Multiple Choice

You see one of your students at the bar one weekend. What should you do?

• Say hello and hang out together

• Say hello and go hang out with your friends

• Leave the bar immediately

• Tell the student that they have to leave the bar immediately

General Overview

Training Requirement

Prep Time

Textbooks & Technology

Dress Code

Observations

AS A REMINDER: Being a tutor/EA
is a semester-long commitment to
your assigned students and to
the Academic Services Center.

Multiple Choice

What do I do if my timesheet is incorrect?

• Email Cole or Meagan

• Clock in for another random time

• Submit a time change request in Kronos

• Nothing

Multiple Choice

I can still clock in for a canceled session if it has been canceled within ____ hours of the scheduled start time.

• 12 hours

• 24 hours

• I can always clock in even if a session is canceled

• I can never clock in if a session is canceled

Multiple Select

Which of the following is an appropriate reason for me to cancel my tutoring sessions? Choose all that apply.

• I just don't feel like tutoring today

• I don't feel well tonight

• My professor is giving an extra credit opportunity during my sessions next week

• I am never allowed to cancel

Multiple Choice

I can stay clocked in if my sessions are an hour apart.

• True

• False

Timesheets

CLOCKING IN & OUT

• When a session is scheduled on Retain

• Up to 10 minutes before start of session

• Up to 15 minutes after a session

• If you are approved for extra or prep time

• Sessions are 30 minutes or less apart

• A student cancels within 12 hours

• Your student is a no show AND you follow no-
show procedure

TIME CHANGE REQUESTS

• Multiple on campus jobs

 Make sure to change your cost center!

39031s02

• Any time your timesheet does not match your
actual hours worked

 Add punch in/out

 Change punch in/out

 Change cost center

 Delete punch in/out

Pay Policy

Tutors and EAs will be eligible for a
$0.50 raise, up to an additional $2.00,
at the end of each semester under the
following conditions:

• Meet all basic expectations of the position as
outlined in the Tutor and EA Handbook and
signed off on during training.

• Maintain exceptional integrity, commitment to
punctuality, and consistent communication.

• Complete all required trainings.

• Be employed by the ASC for at least half of a full
time (fall/spring) semester.

Additional raises or adjustments to tutor pay may
be made at the discretion of the Tutor Coordinator.

FREQUENT CANCELATIONS
OR RESCHEDULING MAY
RESULT IN TERMINATION

Scheduling

How Are Sessions Scheduled?

How Do I Know If I Have a Session?

What If My Availability Changes?

What if I need to Cancel?

What if I Miss a Session?

Multiple Choice

After how many minutes is a student considered late?

• 5 minutes

• 10 minutes

• right when the session is scheduled to start

• if they aren't there by the end of the hour

Late Students & No-Shows

• Late Student?

During the week

• Before 5pm – Text Cole

• After 5pm – Text the advisor(s) listed on the event

Sunday

• Text the advisor(s) listed on the event

• No-Shows

• After 30 minutes (if the student is the only one in the session)

• If Cole/the student’s advisor tells you it is okay

Multiple Choice

When do you NOT need to fill out a session report?

• When a student is a no-show

• When the session is canceled

• When the student is present for the session

• When there is more than one student in the session

Multiple Choice

When is it okay to complete a session report as if the student was present for a session that did not occur?

• If the student emailed me beforehand

• If I missed the session and don't want to get in trouble

• If I know the student had a bad week and needs a break

• Quite literally, never

SESSION REPORTS

Why are they important?

When should I complete them?

What if I don’t complete my reports?

Multiple Choice

It is okay for a student to do their homework in a content tutoring session as long as it is not a test or quiz.

• True

• False

Graded Work
Homework & Graded Assignments

Online Coursework

Quizzes & Exams

Written Work

Take Home Exams – Midterms &
Finals

NCAA COMPLIANCE

Multiple Choice

I can submit a March Madness bracket to win money as long as I don't have to pay to submit it.

• True

• False

Multiple Choice

Today is your student's birthday, what can you give them to celebrate?

• A birthday card

• A cupcake

• $5

• A high five

Multiple Choice

Today is YOUR birthday. What can your student give you?

• Tickets to their next game

• A team sweatshirt

• Let you leave early

• Two high fives

Compliance Basics

• Fraternization

 In class with athletes?

• Confidentiality & FERPA

• Extra Benefits

 Gifts

 Services

 Gambling

 Ethical Conduct

 Academic Fraud

• Communication with Coaches & Instructors

5 MINUTE
BREAK

Academic Integrity

Multiple Select

Which of the following resources are you allowed to share with students?

• My old notes

• Something I created when I was in the class

• Practice problems that I found on a free website

• The answers to the exam that I found on Quizlet

• Something the student and I created together in our session

Multiple Select

You are concerned that a student used Chat GPT to write an assignment they are going to turn in. Which of the following can you do? Choose all that apply.

• Nothing

• Let Cole and the student's advisor know right away

• Post your suspicion on social media

• Help the student rewrite the assignment

Common Issues

CHEATING

PLAGIARISM

UNAUTHORIZED
COLLABORATION

UNFAIR
ADVANTAGE

FACILITATION OF
ACADEMIC
DISHONESTY

Protect Yourself

KNOW THE
POLICY

REPORT

ASK
QUESTIONS

EMPOWER
DON’T ENABLE

Multiple Choice

I can edit a student's paper for them, but only if they bring it to our session.

• True

• False

Writing in Session

• ​Pre-Writing Process

  • Understanding the prompt

  • Brainstorming

  • Outlining/Planning

• Post-Writing Process

  • Helping student edit not editing for them

The writing process should remain the intellectual property of the student

Retain Review

APP.RETAIN.IO

• Tutor Dashboard
 Today’s Appointments
 Missing Reports

• Syllabi Uploads

• Automatic Notifications
 Cancelations & Changes

• Tasks
 Mostly for EAs