Feb - LNLP Calib

Game ka na ba?
LNLP Calibration

Multiple Choice

If the customer provided Opposing Counsel research for their usage and is applying for a Non-regulated Data only, as per Credentialing policy,

what should be followed?

• Follow SOP credentialing for Non-regulated data and if customer passed credentialing, proceed with approving the application.

• Send email blurb at the conclusion of credentialing (Approved) indicating no permissible use.

• Order a 60-day Usage

Multiple Choice

True or False: AML D&B Worldbase can be used for phone verification.

• True

• False

Multiple Choice

Rip received a name change request from Dutton & Mcgraw Attorneys at Law to Beth Dutton Law Firm. Research proves both entities have no Secretary of State registration. How should he proceed with credentialing?

• No need to ask for documents proving the name change. Proceed with Name Change process.

• Review Bar Card for existing account and secure Name Change form.

  No need to ask for business documents proving the name change.

• This an Entity Change. Rip documents his findings on the application and follows the process for Entity Change.

Multiple Choice

Jamie is credentialing an address change and after multiple follow ups, the customer has not responded to the documents requested to proceed and it's already passed the deadline date. Which of the process below is incorrect?

• Jamie proceeds to withdrawing the application and pushing to No Public Records access.

• Jamie creates a CPR Downgrade activity in CRM.

  Withdraws both the address change and CPR applications, pushing to NPR, downgrading the whole account.

• Jamie send the Close FYI Email to Sales for no customer response.

Multiple Select

Which of the below is considered as Hard denial? Select ALL that applies.

• Address has been confirmed as co-working space.

• Government industry states that they will use our data to determine eligibility for financial assistance their office offers.

• Phone bill received shows different fonts and erasures on the contract term dates.

• Customer was unable to return the locking door remedy back within the deadline provided.

Multiple Select

Which of the instances below that we downgrade the whole account?

• Customer was unable to complete the portal within the 2 weeks deadline even after several follow ups.

• No response from Sales/Customer regarding the requested the lease agreement to proceed with the address change request.

• Admin did not qualify according to credentialing policy and has been proven via research as the owner of the company.

Multiple Select

Based on the LNLP Portal update (starting Feb. 01), customer indicating Opposing Counsel usage on CIF will no longer receive a notification for unacceptable use.

• TRUE

• FALSE