Unit 10 d/e- I'm sorry

Match

Listen to three conversations. Match the places with the conversations.

• in a cafe

• in an office

• in a classroom

3

2

1

• 3

• 2

• 1

Labelling

Look at the photos. Match the words with the photos (a–f).

At nine o’clock yesterday morning, I was …

Drag labels to their correct position on the image

in traffic

busy

not well

on a train

at home

on the phone

Look at the expressions for apologizing. Listen for these expressions in the conversations.

1. I’m sorry I’m late.

2. The train was late.

3. I was very busy.

4. We weren’t at home

Listen and repeat these sentences. Underline the word with the main stress.

Match

Match the phrases. Check your answers with your partner, then practice the phrases.

• Where were you at 9 o’clock?

• I’m sorry I’m late. I was in traffic.

• I’m sorry. I wasn’t well this morning.

I was asleep. I’m sorry.

That’s OK. But please leave home earlier

Don’t worry. Are you OK now?

• I was asleep. I’m sorry.

• That’s OK. But please leave home earlier

• Don’t worry. Are you OK now?

Work with your partner. Take turns to play Suzie and the head teacher. Act out the conversations.

Match

Read the emails (1–3). Which two are apologies (A)? Which one expresses sympathy (S)?

Apology

Sympathy

Apology

• Apology

• Sympathy

• Apology

Open Ended

Read the emails again. Answer the questions.

1. Where was Marc yesterday?

2. Who was sick last week?

3. What information does Ms. Braun need?

Labelling

Look at the emails. Complete the chart with expressions for starting and ending emails

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Hi

Love

Best wishes

Best regards

Categorize

Options (6)

Best regards

Hi

Love

All the best

Best wishes

Dear...

Work in pairs. Which expressions are best for: friends and family (F); work or business emails (W)?

Work

Friends and Family

Labelling

Complete the emails with appropriate expressions.

Drag labels to their correct position on the image

Hi

Best wishes

Best regards

Dear

1. You missed a meeting because your train was late. Apologize to your boss.

2. Your friend was in the hospital last weekend. Express sympathy.

Write two emails. Check your expressions.