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Email

Assessment

Presentation

Instructional Technology

9th - 12th Grade

Practice Problem

Easy

Created by

Cheyenne Gladney

Used 48+ times

FREE Resource

14 Slides • 16 Questions

1

Email Etiquette

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2

​E.M.A.I.L

  • ​Etiquette

  • ​Meaningful

  • ​Audience

  • ​Impact

  • ​Look Over

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3

Etiquette-a.k.a. Email Manners

  • Include a clear subject

    • A few words about the main idea of the email

  • ​Start with a greeting

    • Dear___, Hello___

    • Be sure to use proper name/title

  • Move to the next line for message

    • ​Follow the same format you would as a letter

  • End with a closing and a name/signature

    • ​Sincerely, Respectfully, Thank you,....

4

Response Time is Vital

If it will take you more than 48 hours to find the answer to the questions, you should respond to inform the sender of your actual TURN AROUND TIME.


EXAMPLE: "I'm sorry, I don't have that answer right now. However, I can let you know by next Monday if that works with your timeline"

5

​Meaningful

  • ​Be sure your email doesn't waste the reader's time!​

  • ​Stick to important information

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​Audience

  • ​Maintain a formal tone to teacher or other professional

    • ​If you don't know the person or aren't sure, formal tone is the best choice

  • ​Informal tone is ok for friends or family

7

​Impact

  • ​Words can be powerful

  • Don't be aggressive or accuse others

  • Explanations are ok, excuses are not

  • ​Speak with a responsible, respectful tone

  • ​Start with a positive and thank at the end

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​Look Over

  • ​Proofread!

    Check spelling, punctuation, and grammar

9

Email Etiquette

Email etiquette is more than just manners; it dictates how your recipient understands the tone and meaning of your message, as well as affects their perception of you as a communicator.

10

Cover Your Bases

When you carbon copy or cc another recipient, they will receive the same message as your PRIMARY recipient.


You may want to acknowledge the person who has been cc'ed in the body of your message.


EXAMPLE: "You can direct any questions about attendance to Mr. Wegh, copied here."

11

Respect Privacy

When you blind copy or bc recipients and send the email to YOURSELF, your email address is the only one that is visible to the recipients.


Not only does blind copying protect the recipients' privacy, but it also prevents anyone from replying all unnecessarily.

12

Emails are your Digital Voice

When you send a message that is riddled with mistakes or takes a curt tone with your recipient, it often negatively affects their opinion of you and may even deter them from giving a positive reply.


"You catch more flies with honey than with vinegar."

13

Language is Decorative

Like the clothes you wear, the way you use language sends a message to the people with whom you communicate about who you are.


HOW you communicate is equally as important as WHAT you communicate.

14

Staying Neutral

Often times, a neutral or passive voice is the best choice when writing a formal email. Messages that do not use neutral voice tend to come of more aggressive and even accusatory, and often lead to miscommunications and misunderstandings.



15

Fill in the Blanks

Type answer...

16

Fill in the Blanks

Type answer...

17

Multiple Select

Which of the following should you do before sending an email? (select all that apply)

1

Check spelling, grammar, and punctuation.

2

Save the message as a PDF.

3

Add a graphic to keep engage your reader.

4

Read your message aloud.

5

Send a test message to yourself.

18

Multiple Choice

Select the more formal phrase:

1

See you later.

2

I'm looking forward to working with you.

19

Multiple Choice

Select the more formal phrase:

1

Thank you very much.

2

Thanks!

20

Multiple Choice

Select the more formal phrase:

1

Can you...

2

When you have an opportunity...

21

Multiple Choice

Select the more formal phrase:

1

I am writing you regarding...

2

I was wondering if...

22

Open Ended

Make the following aggressive statement more neutral:


"Why haven’t you finished the task yet?"

23

Open Ended

Make the following aggressive statement more neutral:


"I’m not coming to school today."

24

Multiple Choice

What does the acronym EMAIL stand for?

1

Emus

Majestically

Ate

Icky

Lasagna

2

Etiquette

Meaningful

Audience

Impact

Look Over

3

It doesn't stand for anything.

4

Ew

Mrs McCraw

Always 

Insists on us

Learning

25

Multiple Choice

Which of these is NOT an appropriate email subject line?

1

English Presentation

2

Tuesday's meeting

3

Hey

4

Homework Question

26

Multiple Choice

Which of these would NOT be a good reason to send your teacher an email?

1

To get information about something you don't understand.

2

To talk about a problem at school/home

3

To ask a question about homework

4

To say hello because you notice they're online

27

Multiple Choice

Which of these is a good example of formal tone?

1

TUESDAY. oK SEe YoU THen BYYYeee!

2

Are you available to meet with me Tuesday?

3

Is it cool if we meet up on Tuesday?

4

Yo dude let's hang out like next week ok?

28

Multiple Choice

Choose the best sentence for an email asking about a job opportunity.

1

I feel that I would be a great addition to your team.

2

I super need this job because I'm broke.

3

Even though I work really hard at home all the time, my mom says I need to get a job. 

4

I'm like the best chef in the world. All my friends say that and my grandma too.

29

Multiple Choice

Which is correct?

1

Dear Mrs. McCraw,

I don't get the homework. It's not that I wasn't paying attention, I was just super tired in class when you were explaining it. 

2

i dont get the homework

3

Dear Mrs. McCraw,

I need some help with Thursday's ELA homework. Do you have time to meet with me tomorrow?

4

dear mrs mccraw I need some help with thursdays ela homework do you have time to meet with me tomorrow

30

Open Ended

Write an email to Mrs. McCraw asking for information on how to raise your math grade.

Email Etiquette

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