Ch. 1 Life Skills

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May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

LIFE SKILLS

CHAPTER 1

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

(continues)

01- Explain life skills.

02- List the principles that contribute to success.

03- Design a mission statement.

04- Set long-term and short-term

05- Demonstrate effective time management.

06- Employ successful study habits.

07- Define ethics.

08- Develop a positive personality

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

EXPLAIN

LIFE SKILLS

• Communication

• Decision making

• Image building

• Customer service

• Self-actualization

• Goal setting

• Time management

These life skills are the foundation of success for students and

professionals. In addition, developing effective study skills will

help you achieve your educational and professional goals.

FOUNDATIONS OF SUCCESS

Beauty and wellness is at heart a creative industry,
where you are expected to exercise your arctic talent.
While it is extremely important to master good
technical skills, its equally important to learn and apply
sound life skills.

On the Test
Vocabulary

Multiple Choice

Beauty and wellness is at heart a _________ industry.

• creative

• technical

• medical

• scientific

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

LIFE SKILLS
IN ACTION

IMPORTANT LIFE SKILLS FOR
A SATISFYING CAREER

• Being helpful and caring

• Making good friends

• Feeling good about yourself

• Having a sense of humor

• Maintaining a cooperative attitude

• Work with a strong sense of responsibility

• Being consistent

• Adapting to different situations

• Sticking to a goal and seeing a job through

• Becoming more organized

• Developing sound decision-making skills

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Acing a final exam would be LEAST considered as a life skill.

On the Test
Vocabulary

Multiple Choice

Which of the following is NOT a reason beauty professionals should study and have a thorough understanding of life skills?

• Practicing good life skills will lead to a more satisfying and productive beauty and wellness career.

• Beauty professionals work with many different types of clients, and life skills can help keep interactions positive in any situation.

• The ability to deal with difficult circumstances comes from having well-developed skills.

• Beauty professionals are routinely asked to take formal tests.

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

ACTIVITY: DEFINING SUCCESS

What is your definition of success? Write it down and be prepared to share with the class. Think

about the following questions as you write:

• How does being successful feel?

• What does a successful lifestyle look like?

• Who are successful people in your life?

• What does being successful allow the freedom to do?

AllRecord RoundRobin: In teams, students take turn sharing
responses. All teammates write each answer shared.

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

LIST THE PRINCIPLES THAT
CONTRIBUTE TO SUCCESS

SELF-ACTUALIZATION - to fulfill
one’s full potential is to go through the
process

ACTION STEPS FOR SUCCESS -
● Build Self- esteem

Self-esteem is based on inner strength.

● Visualize Success
● Build on your strengths
● Be kind to yourself
● Stay true to yourself
● Practice new behaviors
● Keep your personal life separate

from your work

● Keep your energy up
● Respect others
● Stay productive

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On the Test
Vocabulary

BAD HABITS
● Procrastination is putting off until tomorrow what you can

do today.

● Perfectionism is an unhealthy compulsion to do things

perfectly.

● No Game Plan.

Game plan is the conscious act of planning your life,
instead of just letting things happen.

Multiple Choice

To fulfills one's full potential is to go through the process of _______.

• success

• self-actualization

• self-esteem

• strength building

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

MOTIVATION AND SELF-MANAGEMENT

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Jacob Lund/Shutterstock.com

● Be positive.
● Look around for creative

inspiration.

● Improve your vocabulary.
● Surround yourself with others who

share your passion.
Increasing self-esteem is LEAST
likely to enhance your creativity.

On the Test
Vocabulary

Multiple Choice

Which of the following is LEAST likely to enhance your creativity?

• being positive

• looking around for creative inspiration

• increasing self-esteem

• improving your vocabulary

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

DESIGN A MISSION

STATEMENT

• Purpose and values by which an individual or institution lives and

works

• Provides direction

• Sets goals

• The mission statement often becomes the cultural pulse of the

organization.

Once you are on the job, a mission statement allows you
to communicate to clients who you are and why you are
different; provides the basis for all business decisions;
helps motivate you to be better than your daily trials and
circumstances; and adds a level of professionalism to
your work. A mission statement can be equally motivating
while you are in school, helping to ground you and keep
you energized if exhaustion or doubt threatens to set in.

MISSION STATEMENT

Statement courtesy of Jean Paul Salon & Spa

On the Test
Vocabulary

Multiple Choice

Why is a mission statement important?

• It establishes the purpose and values of an institution.

• It shows the institution's compulsion to do things perfectly.

• It puts things off until tomorrow or a later date.

• It shows the institution's conscious effort to respect others.

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

AllRecord RoundRobin: In teams, students take turn sharing responses. All
teammates write each answer shared.

ACTIVITY: MISSION STATEMENTS 101

Write a personal mission statement draft in one or two sentences that communicates who you are

and what you want for your career. Keep a copy where you can see it daily.

An example is, “I am dedicated to achieving a successful career with dignity, honesty, and integrity.”

A bad example is, “ We are going to make 10 million dollars in our first five years in business.”

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

SET LONG-TERM AND
SHORT-TERM GOALS

•GOAL SETTING is the identification of long-term

and short-term goals.

•SHORT-TERM GOALS can usually be

accomplished in a year or less.

•LONG-TERM GOALS are measured in larger

increments of time, such as two, five, or ten

years– or even longer. An example is “to slowly

grow the company into broader international

markets.”

Decide on the short-term goals you wish to accomplish in a year
or less and the long-term goals for larger sections of time, such as
5 or 10 years, or even longer. Once you have organized your
thinking around your goals, write them down in “Short-Term” and
“Long-Term” columns. Then divide each set of goals into workable
segments.

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On the Test
Vocabulary

Multiple Choice

Which of the following is the BEST example of a long-term goal?

• To reach $100,000 in sales by week's end

• To hire three competent staffers before the busy summer season

• To slowly grow the company into broader international markets

• To invest company revenue in next autumn's order

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

ACTIVITY: BREAKING DOWN GOALS

List your goals in two columns: Short-Term Goals and Long-Term Goals. Divide each goal into

workable segments. For example, obtaining your license may seem overwhelming if you have just

enrolled in school. However, if you break that goal down into workable segments, you begin to see

how easily the segments are accomplished.

• Segments might include going to class on time, completing homework assignments, mastering

skills, passing tests, etc.

Hand up Stand Up Pair Up

On the teacher's cue students will stand up, put their hands up, and quickly
find a partner with whom to share or discuss with. You will share 1 short term
and 1 long term goal. The partner with the longest hair will go first. When you

are finished sharing please put your hands back up.

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

• Prioritize. to make a list of tasks that

need to be done in the order of

most-to-least important.

• Personalize your system.

• Don’t take on too much.

• Learn and use problem-solving

techniques.

• Plan downtime.

• Carry a notepad, organizer, tablet, or

other digital application.

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DEMONSTRATE

EFFECTIVE

TIME MANAGEMENT

• Make schedules.

• Identify the best times for productivity and

relaxation.

• Reward yourself.

• Plan exercise.

• Schedule a block of free time daily.

• Use to-do lists.

• Make time management a habit.

On the Test
Vocabulary

Multiple Choice

Ordering tasks on your to-do list from most important to least important is a form of _______.

• procrastination

• increasing self-esteem

• writing a mission statement

• prioritizing

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

EMPLOY SUCCESSFUL

LEARNING TOOLS

REPETITION helps your short-term
memory secure a firmer grasp on the
information, making it easier to
retrieve when you need it.

MNEMONICS is a device that helps
you remember or recall information

ORGANIZATION can be used to
process new information for both
short-term and long-term memory
use.

(continues)

On the Test
Vocabulary

Multiple Choice

How can mnemonics be used as a learning tool to help you with your studies?

• They help you through repetition.

• They provide a way for you to stay organized.

• They are a shortcut to recalling information.

• They work as a note-taking tool.

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

EMPLOY SUCCESSFUL LEARNING TOOLS

VISUAL STUDY SKILLS
• Mind mapping is a method

you can use to create a
visual representation of your
thoughts, ideas, or class
notes.

• Note taking is a valuable skill

to develop for studying and
for working in the business
world.

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On the Test
Vocabulary

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

ESTABLISHING

GOOD STUDY HABITS

• Small tasks

• Chunks of time

• Key words or phrases

• Ask questions

• Study groups

Remember that every effort you make to follow through on your education
is an

investment in your future.

Good study habits is knowing where,
when and how to study.

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

DEFINE ETHICS

WHAT ARE ETHICS? The moral
principles by which we live and work

WHAT DO THEY DO?
● Provide skilled and competent

services

● Be honest, courteous, and sincere.
● Avoid sharing client’s private

matters with others

● Participate in continuing education
● Give clients accurate information

about treatments and products

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On the Test
Vocabulary

Multiple Choice

Which of the following BEST defines ethics?

• Moral principals by which we live and work

• Deep feelings common in all people

• Laws that regulate all industries

• Posted rules and regulations in the workplace

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

PROFESSIONAL

ETHICS

● Self-care.To be helpful to others, it is essential to

take care of yourself.

● Integrity. Maintain your integrity by aligning your

behavior and actions to your values.

● Discretion. Do not share your personal issues with

clients. Likewise, never breach confidentiality by
repeating personal information that clients have
shared with you.

● Communication. Your responsibility to behave

ethically extends to your communications with
customers and coworkers.

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Multiple Choice

Why is discretion an important part of ethical behavior?

• Because you should not be truthful with those with whom you do business.

• Because you should keep certain client information confidential.

• Because it is essential that you always take care of yourself first.

• Because virtually all clients lie to those with whom they do business.

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

ACTIVITY: THE SELF-CARE TEST

Take the Self-Care Test in your chapter text (Figure 1–12). What did you find you need to work on the

most?

How do you think you might score higher on those issues?

Copyright © 2019 Milady, a part of Cengage Learning®

May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

On the Test
Vocabulary

• Diplomacy Being assertive may help people to

understand your position. Diplomacy- also known as

tact- is the ability to deliver truthful, even sometimes

critical or difficult, messages in a kind way.

• Pleasing tone of voice

• Emotional stability

• Sensitivity

• Values and goals

• Receptivity

• Effective communication skills

FOCUS ON: The Whole Person

An individual’s personality is the sum of their

characteristics, attitudes, and behavioral traits.

POSITIVE CHARACTERISTICS

Multiple Choice

Which of the following is the BEST term to explain diplomacy?

• Aggressiveness

• Tact

• Assertiveness

• Truthfulness