LIBRARY STAFF

Library
Staff

NGUYEN NGOC NAM
TOURISM MANAGEMENT AND INTERNATIONAL LANGUAGES
HANOI UNIVERSITY OF CULTURE

Word Cloud

"In one or two words, Think about all the different kinds of jobs people might have in a library

Open Ended

What are some important qualities or skills that someone working in a library should have? Think about both librarians and other staff

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The ​

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helped me find the right database for my research.

The ​

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handled the daily mail and phone calls.

She earned her ​

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and became the head of children's services.

I learned how to use the ​

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during my volunteer shift.

You can locate books by title or author in the ​

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.

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paraprofessional

clerical staff

MLS

circulation system

public access catalog

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The ​

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department can get books from other libraries if we don't have them.

Proper ​

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keeps the library organized and user-friendly.

The librarian showed me how to use the online ​

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.

Customer service and computer skills are key ​

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for library staff.

The ​

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detailed the duties of the library technician.

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interlibrary loan

shelving

reference resources

competencies

job description

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The library offered a clear ​

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for support staff to advance into higher positions.

A frequent ​

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donated a large collection of historical documents.

The ​

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records were carefully checked for accuracy.

He is a librarian specializing in the ​

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of art history.

The ​

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fixed the network printer.

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career ladder

patron

bibliographic

subject area

technical assistant

Library Staff Categories

​Library Categories

1. People are essential for a good library.

2. Funding and buildings are not enough.

3. Libraries have different types of staff.

4. Staff roles are divided based on skills and education.

5. Tasks should be allocated efficiently.

​Library Categories

• Funding: (kinh phí) - Money provided for a specific purpose.

• Building: (tòa nhà) - A structure with walls and a roof.

• Services: (dịch vụ) - Actions performed for someone.

• Inadequate: (không đủ, thiếu sót) - Not good enough.

• Success: (thành công) - Achieving a desired outcome.

• Technology: (công nghệ) - Tools and methods used to solve problems.

• Collections: (bộ sưu tập) - A group of items gathered together.

​Library Categories

• Physical environment: (môi trường vật chất) - The surrounding conditions.

• Librarian: (thủ thư) - A person who works in a library.

• Paraprofessional: (nhân viên bán chuyên nghiệp) - A person with some training but not fully qualified.

• Clerical staff: (nhân viên văn phòng) - People who do office work.

• Master's degree in library and information science (MLS): (bằng thạc sĩ khoa học thư viện và thông tin)

• Support staff: (nhân viên hỗ trợ) - People who assist in various tasks.

• Volunteers: (tình nguyện viên) - People who work without pay.

• Allocate: (phân bổ) - To distribute resources or tasks.

Multiple Choice

What is considered the key to a library's success?

• Great people

• Collections

• Physical environment

• Technology

Multiple Choice

What degree do full-time employees in libraries typically have?

• Bachelor's degree in business

• High school diploma

• Master's degree in library and information science

• Doctorate in education

Multiple Choice

Which of the following is NOT a category of library staff mentioned?

• Volunteers

• Temporary employees

• Part-time employees

• Full-time employees

Multiple Choice

What type of staff member should not perform a job meant for a librarian?

• Clerical staff member

• Volunteer

• Library assistant

• Technical assistant

Multiple Choice

Which of the following is an example of part-time library staff?

• Intern

• Full-time librarian

• Library media technical assistant

• Library director

Librarians

​Librarians

1. Distinguishing librarians from paraprofessionals is clearer in HR than in daily library work.

2. Job titles are often not obvious to library users.

3. Paraprofessionals are increasingly taking on tasks previously done by librarians.

4. Technology demands are changing the roles of both librarians and paraprofessionals.

5. "Librarian" positions often require an MLS degree, but there are exceptions.

6. "Equivalent" qualifications vary between institutions.

7. Job category distinctions can lead to conflict between staff.

​Librarians

• Human Resources (HR): (Nhân sự) - The department that deals with employees.

• Job Descriptions: (Mô tả công việc) - Detailed outlines of job duties.

• Salary Classifications: (Phân loại lương) - Categorizing jobs based on pay.

• Obvious: (Rõ ràng) - Easy to see or understand.

• Users: (Người dùng) - People who use a service or product.

• Survey: (Khảo sát) - A study to collect data from a group.

• Trend: (Xu hướng) - A general direction in which something is developing or changing.

• Information Technology (IT): (Công nghệ thông tin) - The use of computers and software.

​Librarians

• Updating: (Cập nhật) - Making something more current.

• Duties and Responsibilities: (Nhiệm vụ và trách nhiệm) - Tasks and obligations of a job.

• MLS (Master of Library Science): (Thạc sĩ Khoa học Thư viện) - A graduate degree in library science.

• Teaching Certificate: (Chứng chỉ giảng dạy) - Official document that person is qualified to teach.

• Bibliographic: (Thư mục học) - Relating to the description and listing of books.

• Equivalent: (Tương đương) - Equal in value, amount, meaning, or importance.

• Tensions and Conflicts: (Căng thẳng và xung đột) - Disagreements and disputes between people.

Multiple Choice

The biggest difference between a librarian and a paraprofessional is probably in:

• what they do in the library every day.

• the HR office.

• how they talk to people.

• the books they read.

Multiple Choice

For people who use the library, it is usually:

• easy to know who is a librarian.

• easy to know who is a paraprofessional.

• hard to know their job titles.

• not important to know their job titles.

Multiple Choice

William Curran's survey found that libraries need paraprofessionals to do:

• fewer tasks than before.

• the same tasks as before.

• tasks that librarians used to do.

• only easy tasks.

Multiple Choice

According to William Curran, the changes in library jobs are happening because of:

• not enough people wanting to be librarians.

• library users asking for different things.

• new technology and equipment.

• librarians not wanting to do some tasks.

Multiple Choice

Usually, people who are called 'librarian' have:

• a degree in any subject.

• a high school diploma.

• a special degree in library science (MLS).

• experience working in a library.

Multiple Choice

If someone wants to be a librarian in a school, they often need:

• a degree in science.

• to be good at computers.

• a teaching certificate.

• to know many languages.

Multiple Choice

In big research libraries, some librarians might have a special degree in:

• how to manage money.

• the subject they work with.

• how to fix computers.

• talking to large groups of people.

Multiple Choice

Sometimes, library job ads say that they want someone with an 'MLS or something similar.' This means:

• they only want people with an MLS.

• they might accept other qualifications.

• the job is very easy.

• you don't need any qualifications.

Multiple Choice

Paula Kaufman said that the way libraries divide their workers can cause:

• happiness among all the staff.

• better organization in the library.

• problems and disagreements between staff.

• more people wanting to work in libraries.

Multiple Choice

The text suggests that for library users, knowing the exact job title of a library worker is:

• very important.

• usually clear.

• almost impossible to know.

• something they often ask about.

Paraprofessional
Support Staff

​Paraprofessional/ Support Staff

1. Defining "librarian" is difficult, and labeling non-librarian staff is even harder.

2. "Paraprofessional" or "support staff" are preferred terms for non-librarians.

3. Support staff are crucial to library services, making up a significant portion of library employees.

4. The required background for support staff varies, and they often perform tasks once done by librarians.

5. Some support staff are job-focused, while others are career-oriented.

6. Libraries and individuals share responsibility for career development.

7. Training for support staff on new technologies is often insufficient.

8. There are core competencies that support staff should possess, especially in public service.

​Paraprofessional/ Support Staff

• Paraprofessional: (nhân viên bán chuyên nghiệp) - A person who assists a professional.

• Support Staff: (nhân viên hỗ trợ) - Employees who provide assistance.

• Clerk: (nhân viên văn thư) - A person who performs general office tasks.

• Library Aide/Assistant/Technician: (trợ lý/kỹ thuật viên thư viện) - Various roles assisting in library operations.

• Essential: (thiết yếu) - Absolutely necessary.

• Academic Libraries: (thư viện học thuật) - Libraries in colleges and universities.

• Public Libraries: (thư viện công cộng) - Libraries available to the general public.

Multiple Choice

The text says it can be hard to find the right words for people who work in libraries and are not:

• volunteers.

• librarians.

• managers.

• students.

​Paraprofessional/ Support Staff

• Special Libraries: (thư viện chuyên ngành) - Libraries focused on specific subjects.

• Master of Library Science (MLS): (Thạc sĩ Khoa học Thư viện) - A graduate degree in library science.

• Education, Training, and Experience: (giáo dục, đào tạo, và kinh nghiệm) - Qualifications and skills.

• Job-focused: (tập trung vào công việc) - Primarily concerned with performing job duties.

• Career-oriented: (định hướng nghề nghiệp) - Focused on long-term professional development.

• Core Competencies: (năng lực cốt lõi) - Essential skills and knowledge.

• Circulation System: (hệ thống lưu thông) - System for lending and returning library materials.

• Interlibrary Loan: (mượn liên thư viện) - Borrowing materials from other libraries.

Multiple Choice

The article uses which two main terms for library workers who are not librarians?

• Clerks and aides.

• Technicians and assistants.

• Paraprofessional and support staff.

• Interns and pages.

Multiple Choice

According to the text, are support staff important for library services?

• No, they are not very important.

• Yes, they are essential.

• Maybe, it depends on the library.

• The text doesn't say.

Multiple Choice

In US academic and public libraries, are there more librarians or support staff?

• More librarians.

• About the same number.

• More support staff.

• The text doesn't give this information.

Multiple Choice

The text says that support staff sometimes do tasks that used to be done by people with a:

• Bachelor's degree.

• High school diploma.

• Master of Library Science (MLS).

• PhD.

Multiple Choice

What kind of background might people have in non-librarian library jobs?

• Only a lot of school education.

• Only training in the library.

• Different levels of education and training.

• They don't need any special background.

Multiple Choice

The text talks about two ways people see their work: as a job or as a:

• hobby.

• career.

• problem.

• short-term thing.

Multiple Choice

People who see their work as a career are usually:

• only interested in getting paid.

• not very helpful.

• eager to learn and help the library.

• only work during their scheduled hours.

Multiple Choice

What does the Library Support Staff Interests Round Table (LSSIRT) Task Force on Career Ladders offer?

• Money for support staff to go to school.

• Advice on how support staff can develop their careers.

• Rules about what support staff can and cannot do.

• Information about librarian jobs.

Multiple Choice

The text says that support staff need more training on:

• how to talk to people.

• using electronic databases and the internet.

• how to shelve books.

• the history of libraries.

Multiple Choice

The text lists some important skills for public service support staff. One of them is knowing about:

• how to repair computers.

• the library's rules about late fees.

• how to write book reviews.

• the personal lives of authors.

Multiple Choice

Another important skill for support staff is being able to:

• write long research papers.

• introduce users to all the library's services.

• decide which books the library should buy.

• teach university classes.