2025 Leadership Development Program - About the Redesign

2025 Leadership Development Program
About the Program Revamp and Expectations/Responsibilities

The Leadership Development Team

Call Expectations: Let's Make this Time Count!

⏲️ Be Present
Please give this session your full attention- this training impacts how you support your team.

📵 Limit Distractions
Try to minimize side tasks, emails, or calls. Multitasking=missed details (and some of the fun!)

🙋‍♂️ Participate
This is not a lecture-it's built to be interactive! You'll be:
- Answering quiz questions
- Competing in real time

💬 Use the Chat
Drop thoughts, reactions, or questions as we go- we're keeping this lively and Renee will be monitoring Teams for questions on there!

Today's Objectives:

By the end of this session, you'll be able to:

🧠 Understand
- The key changes in the revamped training program

🎯 Support
- Trainees and Mentors through the self-paced/mentor-guided experience
- Know what's expected of each role

🚀 Engage
- In a quick, fun quiz that will help lock in the details
- Walk away ready to lead the trainee's with confidence

🔍 Let's start with a Pre-Assessment

Multiple Choice

🏠 PROGRAM STRUCTURE

What best describes the new Leadership Development Program structure?

• All Self-Led

• All Live Sessions

• Self-Led with Mentor Guidance

Multiple Choice

📞 LEADERSHIP CALLS

How many calls are in the Leadership Development Series?

• 2

• 4

• 6

• 8

Multiple Select

🧑‍🧒 PRIMARY SUPPORT

Who is a part of the participant's primary support system throughout the duration of the program?

• Mentor

• LDP

• LDM

• Custodial Supervisor

Multiple Choice

📅 PROGRAM DURATION

True or False: The Leadership Development Program lasts 6 weeks.

• True

• False

Multiple Choice

📝 FINAL LEADER ASSESSMENT

How many attempts do trainees get at the final leader assessment?

• 1

• 2

• 3

• Unlimited

Leader Responsibilities

Leader Responsibilities

📚 Complete 15 assigned skills
📅 Finish all videos by their assigned due dates
📩 Missing a video? Email Shane Meyer
([e-mail])

Training Videos

✔️ Attend all calls during the 6-week window
✔️ Be on time and camera-ready
✔️ Attend each topic once (no repeats)
❌ Do not forward invites—calls are for enrolled leaders only
⌛ Stay for the full session to receive credit

Leadership Calls

Leader Responsibilities (continued)

📅 Schedule for Week 5 (by Week 3)
🧠 Focus on Quality, People, Safety → trends + action plans
🎤 Presentation should be strategic—not just informational
🎥 Be camera-ready, and recorded
💬 Last 10 mins = feedback
🤝 Prepare with mentor and peers

Mock QBR (S/MITs ONly)

✔️ Reinforces Leadership Call topics
🤝 Complete with their mentor’s support
📍 Includes site-specific tasks and exercises
⏳ Must be 100% complete by Week 5

Learning Guide

Leader Responsibilities (continued)

📝 Post-Training Survey → Honest feedback about the program
🧑‍🏫 Mentor Satisfaction Survey → Share mentor experience
✅ Completion of both is required to graduate

Surveys

📆 Due by Friday of Week 5
✅ Score 80% or higher to pass
🔁 Only 1 attempt allowed
📞 If they don’t pass (MIT/SMIT):
– Meet with Cesar Sandoval + Mentor within 48 hrs
– Bring your results for review

Final leader Assessment

Leader Responsibilities (continued)

⚠️ Program Completion = All Boxes Checked
❌ Failure to complete = “Incomplete” status
🔁 No re-enrollment or resubmissions
🧭 Trainees are expected to own their own journey
🤝 Ask for help early—mentors and LDMs are here for support


❗ All leaders are required to review and submit a signed copy of the Leader Acknowledgement Form that lists all of these responsibilities and more. The form will be shared at the end of the presentation.

Final Notes

We've talked a lot about the leaders' responsibilities. Does anyone have any questions?

⏸️ Pause...

Multiple Choice

📞 LEADERSHIP CALLS
Which of the following is required to be marked present for Leadership Calls?

• Joining late but staying quiet
  
  

• Having the camera off

• Staying for the full session

• 
  Listening to a recording

Fill in the Blank

🎬 TRAINING VIDEOS
How many 4Insite training skills must be completed during the program?

Multiple Choice

📘 LEARNING GUIDE
When is the Learning Guide due?

• End of Week 4

• End of Week 5

• End of Week 6

• After the Mock QBR

Multiple Choice

🎤 MOCK QBR (S/MITs ONLY)
Which three areas should be covered in your Mock QBR?

• Budget, Staffing, Training

• People, Quality, Safety

• Engagement, Attendance, Training

• Culture, Compliance, Coaching

Fill in the Blank

🧠 LEADER ASSESSMENT
What is the minimum passing score on the Leader Development Assessment?

%

Multiple Select

📋 SURVEYS
Which of the following surveys must be completed at the end of the program? (Select all that apply)

• Post-Training Survey

• Skills Evaluation Form

• Leader’s Annual Review

• Mentor Satisfaction Survey

Multiple Choice

🚫 FINAL NOTES
What happens if a leader fails to complete all program requirements?

• They are automatically re-enrolled

• They must restart from week 1

• They receive an “Incomplete” status

• They graduate with conditions

Mentor Responsibilities

Mentor Responsibilities

📄 Review and agree to all expectations in the Leader Acknowledgment (Trainee) document
📉 If a trainee is not progressing, either withdraw them or create a performance action plan

Program Understanding

⏱️ Dedicate time to support the trainee with the Learning Guide, exercises, and program tasks
🧠 Challenge the trainee’s thinking with strategic and meaningful assignments
🔄 Adapt their mentorship style to match different learning preferences

Core Commitments

Mentor Responsibilities (continued)

📝 Complete a detailed trainee evaluation using the Week 5 form (provided via email)
📆 Attend a 30-minute evaluation meeting to review trainee performance
❗ Missing the evaluation may cause the trainee to receive an “Incomplete”

Performance evaluations

📧 Respond to communication promptly and consistently
🛫 If taking extended time off (FTO, site support, etc.), notify the Leadership Development Team with a plan for coverage
🚨 Inactivity or lack of response may result in replacement as mentor

Communication & Accountability

Mentor Responsibilities (continued)

🔁No re-enrollment or resubmissions
⚠️ Failure to meet mentor expectations may result in corrective action by leadership or HR


❗ All mentors are required to review and submit a signed copy of the Mentor Acknowledgement Form that lists all of these responsibilities and more. The form will be shared at the end of the presentation.

Final Notes

🧭 Help prepare the Mock QBR—structure, storytelling, trends, and cadence
🎥 Ensure the Mock QBR is on-camera, strategic, and includes trends/action plans
📍 If your MIT supports another site for more than 1 day, get prior approval from the Leadership Development Team

MIT/smit- specific expectations

We've talked a lot about the mentors' responsibilities. Does anyone have any questions?

⏸️ Pause...

Multiple Choice

🤝 Mentor Commitments
What is one of the mentor’s core responsibilities in the Leadership Development Program?

• Assigning daily tasks

• Monitoring all employee progress

• Creating new content

• Supporting Learning Guide and exercises

Multiple Choice

📘 Program Understanding & Communication
Mentors are required to review and agree to which document?

• HR Policy Handbook

• Annual Training Plan

• Mentor Acknowledgment Form

• Finance Operating Manual

Multiple Choice

📊 Performance Evaluation

How is the performance evaluation received by the mentor?

• SmartSheets

• Microsoft Forms

• Email

Multiple Select

🎤 MIT/SMIT-Specific
What is the mentor’s role in the trainee’s Mock QBR? (Select all that apply)

• Help with structure and strategy

• Support rehearsal and refinement

• Approve their slides

• Deliver the QBR with them

Multiple Choice

🚫 Final Expectations
True or False: Failure to meet mentor expectations may result in corrective action by leadership or HR.

• True

• False

Key Take-Aways

🔹 Support the trainee with the Learning Guide, exercises, and planning
🔹 Challenge trainee thinking and adapt mentoring style
🔹 Respond to communication promptly and stay engaged
🔹 If needed, create an action plan for trainee if they fall behind or are considered "incomplete"
🔹 Submit the trainee evaluation by the Week 5 deadline
🔹 Attend the 30-minute evaluation meeting
🔹 (MIT/SMIT) Support the trainee’s Mock QBR structure and storytelling
🔹 Notify Leadership Dev. Team of absences and site support shifts
🔹 Failure to fulfill responsibilities may lead to corrective action

For Mentors:

🔹 Attend all Leadership Calls (camera on, on time, full duration)
🔹 Complete 15 assigned 4Insite skills
🔹 Finish the Learning Guide with mentor support by Week 5
🔹 (MIT/SMIT only) Deliver a strategic Mock QBR in Week 5
🔹 Pass the open-book assessment with 80%+ (by Friday of Week 5)
🔹 Complete both required surveys (Program + Mentor Feedback)
🔹 Failure to complete any part = Incomplete status (no re-enrollment)

For leaders:

We've talked A-LOT about the program changes and expectations/
responsibilities. Any final questions?

⏸️ Pause...

acknowledgement forms

For Mentors:

For leaders:

🔍 Let's end with a post-Assessment

Multiple Choice

🏠 PROGRAM STRUCTURE

What best describes the new Leadership Development Program structure?

• All Self-Led

• All Live Sessions

• Self-Led with Mentor Guidance

Multiple Choice

📞 LEADERSHIP CALLS

How many calls are in the Leadership Development Series?

• 2

• 4

• 6

• 8

Multiple Select

🧑‍🧒 PRIMARY SUPPORT

Who is a part of the participant's primary support system throughout the duration of the program?

• Mentor

• LDP

• LDM

• Custodial Supervisor

Multiple Choice

📅 PROGRAM DURATION

True or False: The Leadership Development Program lasts 6 weeks.

• True

• False

Multiple Choice

📝 FINAL LEADER ASSESSMENT

How many attempts do trainees get at the final leader assessment?

• 1

• 2

• 3

• Unlimited

Have questions after today?
Please feel free to reach out to me: [e-mail] or Reneé West [e-mail] or our team inbox: [e-mail]

To explore further, we encourage you to visit our SharePoint site, Leadership Development Corner.

😀 Thank you
for your time, energy, and engagement today- and your ongoing support for the growth of our people and culture! The Leadership Development Program would not be possible without your partnership!

Open Ended

❗ BEFORE WE ANNOUNCE THE LEADERBOARD

Please let us know what's one thing you found helpful or valuable in today's session- and is there anything you would have liked to see done differently?