BUS 101 Part 3 Review

Multiple Choice

Which of the following is NOT typically considered a major function of management?

• Planning

• Organizing

• Entertaining

• Controlling

Open Ended

Why is it important for organizations to have effective management in place?

Multiple Choice

Which of the following is NOT one of the main functions of management?

• Planning

• Organizing

• Directing

• Budgeting

Open Ended

How do the different levels of management contribute to the overall success of an organization?

Multiple Select

Which of the following are considered skills needed by managers?

• Technical expertise

• Conceptual skills

• Financial investment

• Human relations skills

Fill in the Blanks

The first step in the decision-making process is to

and define the decision situation.

Open Ended

Explain how specialization and departmentalization help an organization achieve its goals.

Multiple Choice

What is the primary purpose of organizational culture?

• To increase profits

• To ensure members share values, observe rules, and share problem-solving approaches

• To create competition among employees

• To reduce the number of employees

Multiple Choice

Which of the following best describes the purpose of developing an organizational structure?

• To assign work tasks and coordinate activities to reach objectives

• To increase the number of employees

• To reduce the number of departments

• To eliminate the need for managers

Open Ended

What are some reasons for specialization in the workplace, and what are potential consequences of over-specialization?

Multiple Select

Which of the following are types of departmentalization used by organizations?

• Functional

• Product

• Geographic

• Customer

Open Ended

Explain the difference between responsibility and accountability in the context of assigning tasks within an organization.

Fill in the Blanks

Delegation of authority involves giving employees not only tasks but also the

to take actions necessary to carry out those tasks.

Multiple Choice

Which of the following statements about teams in organizations is correct?

• Teams have members with complementary skills and a common purpose.

• Teams do not require collaboration.

• Teams are always located in the same place.

• Teams do not hold themselves accountable.

Multiple Choice

Which of the following is NOT listed as a communication option in organizations?

• Face-to-face meetings

• Voicemail

• Printed books

• Intranets

Open Ended

Explain how operations management differs from manufacturing, based on the provided slides.

Multiple Choice

Which of the following must companies plan for when designing operations systems?

• Types and quantities of materials needed

• Skills and quantity of people needed

• Processes for transforming inputs to outputs

• All of the above

Multiple Select

Select all that are mentioned as challenges in measuring quality for operations management.

• Quality depends on customers’ perceptions

• It is easy to measure for services

• Defining measurable quality characteristics is necessary

• Defective products can ruin a firm

Fill in the Blanks

Defective products can quickly

a firm.

Open Ended

Reflecting on what you have learned about the nature of management, what is one question you still have or a topic you would like to explore further?