Werner Email Etiquette: Tips/Steps

Open Ended

Why is understanding etiquette important in both online and offline interactions?

Multiple Choice

Which of the following is NOT a reason to learn about email etiquette according to the lesson?

• To keep interactions positive

• To get a job

• To avoid using technology

• To keep your grades up

Multiple Select

Which of the following are considered 'Pro Tips' for email etiquette?

• Be polite

• Don't be extra

• Consider your audience

• Use emojis in every email

Multiple Choice

Why should you avoid using ALL CAPS and excessive punctuation in emails?

• It makes your email look more important

• It gives the impression you’re screaming

• It saves time

• It is more professional

Open Ended

Explain why it is important to consider your audience when writing an email.

Multiple Choice

What should you do if you do not receive a reply to your email?

• Send a polite follow-up

• Ignore the situation

• Send multiple emails rapidly

• Call the recipient immediately

Open Ended

Why is it important to consider the timing of your message when expecting a reply to your email?

Multiple Select

Which of the following are good examples of specific email subjects?

• Help with College Essay

• Made Up Grade Missing on the Portal

• Online Learning Assignment #2

• (no subject)

Multiple Choice

What is an appropriate way to begin an email to a teacher that you know fairly well?

• Hello, Mr. Smith,

• Dear Ms. Jones,

• Hi, Mr. Adams,

• All of the above

Multiple Choice

Which step in writing an email involves letting the recipient know what is happening?

• Step #1: Greet the recipient

• Step #2: State your purpose

• Step #3: Offer a Brief Explanation

• Step #4: Ask Your Question

Open Ended

Why is it important to ask your question politely in an email, especially if you need something?

Multiple Choice

Which of the following is an example of a polite way to wrap up an email when asking for something?

• Let me know soon.

• I look forward to hearing from you.

• Reply ASAP.

• Waiting for your answer.

Open Ended

How would you summarize the importance of etiquette in both online and offline interactions?