M4.3 Steps in the Dispensing Process

Multiple Choice

Which of the following is NOT a factor to consider when selecting an appropriate medication product based on a prescription?

• NDC number

• Expiration date

• Patient's favorite color

• Lot number

Open Ended

Why do you think it is important to follow specific steps in the medication dispensing process?

Multiple Choice

Which of the following is the main goal of the dispensing process?

• To ensure accuracy, safety, and patient understanding

• To speed up prescription filling

• To maximize pharmacy profits

• To minimize patient interaction

Open Ended

Describe the initial steps that should be taken when receiving a prescription (Rx) in the pharmacy.

Multiple Select

Which details are checked during the Rx verification step? (select all that apply)

• Prescriber information

• Medication name, strength, and dosage

• Directions for use

• Patient's insurance provider

Fill in the Blank

Fill in the blank: The pharmacy system interprets and confirms the ___ during the process and billing step.

Open Ended

Explain the pharmacist's role during the final check of the dispensing process.

Multiple Choice

Which of the following is NOT a responsibility of a pharmacy technician when delivering the Rx to the patient?

• Deliver the prepared Rx to the patient.

• Process the sale and update records.

• Ensure HIPAA forms or insurance verification is signed if needed.

• Provide detailed medication counseling to the patient.

Multiple Choice

During which step of the dispensing process is the medication measured and placed in the appropriate container?

• Rx Verification

• Preparing the Rx

• Process and Billing

• Pharmacist Final Check

Open Ended

Explain the importance of offering patient counseling as part of the dispensing process. How does it benefit both the patient and the pharmacy?

Multiple Select

Which of the following are steps in the dispensing process according to the review slide? (select all that apply)

• Rx Receipt

• Preparation

• Patient Diagnosis

• Counseling

Fill in the Blank

Always ensure ___ compliance when dispensing medication.

Multiple Choice

Which of the following factors should be considered when selecting an appropriate medication product based on a prescription?

• NDC number, expiration date, and lot number

• Patient's favorite color

• Pharmacy location

• Type of insurance

Open Ended

What are the key steps involved in the dispensing process?