M4.5 Entering Pt Profiles & Rx Info

Multiple Choice

Which of the following is a key reason for maintaining up-to-date patient profiles in a pharmacy?

• To ensure accurate medication dispensing

• To reduce pharmacy staff workload

• To increase medication prices

• To limit patient access to medications

Multiple Choice

Which of the following is NOT a reason why patient profiles are important in pharmacy practice?

• They contain essential health care and prescription records.

• They help pharmacists ensure safe and proper medication use.

• They provide patients with records for insurance or tax purposes.

• They are used to diagnose new medical conditions.

Open Ended

List and explain two key components that should be included in a patient profile and why they are important.

Multiple Choice

What steps should you take if you cannot find a patient's name in the pharmacy system?

• Call the prescriber’s office for more details or wait for the patient to provide information.

• Guess the patient’s medication based on previous prescriptions.

• Create a new profile without verifying details.

• Dispense medication without a profile.

Multiple Choice

When entering prescription information, what is the first step you should take according to pharmacy procedures?

• Check the insurance information.
• Verify the patient's identity.
• Select the provider.

• Select the dosage form.

Multiple Choice

Which of the following must be confirmed when retrieving a medication from the shelf?

• Medication name, strength, dosage form, and package size

• Patient’s insurance information

• Patient’s address and phone number

• Prescriber’s license number

Multiple Select

What factors should be considered when answering the computer prompt to select a generic product for a brand-name prescription?

• Prescriber’s directions

• Patient’s preference

• Third-party payer requirements

• State law

Multiple Choice

Why is it important for pharmacy labels to provide easy-to-understand and accurate directions?

• To ensure safe use of medication

• To save time for pharmacists

• To reduce medication costs

• To make labels look professional

Open Ended

Compare the examples of 'Good Directions' and 'Poor Directions' given in the table. What are the key differences between them, and why might these differences matter in a pharmacy setting?

Multiple Choice

Which of the following is NOT something the pharmacy computer checks for during safety checks?

• Patient's allergies

• Drug interactions

• Patient's insurance status

• Dosage appropriateness

Multiple Choice

Alerts generated by Drug Utilization Review (DUR) may indicate which of the following?

• Therapeutic duplication

• Ingredient duplication

• Drug-to-drug interaction

• All of the above

Match

Match each DUR alert code (TD, ID, DD, HD, ER) with its corresponding example or technician action as described in the table.

• Two statins prescribed; may require prescriber clarification

• Two cold meds with acetaminophen; risk of overdose, verify with prescriber

• Warfarin and aspirin; possible serious bleeding risk

• Amoxicillin 1000 mg to child; dosage may be unsafe, verify with prescriber

• 20 mg Oxycontin to be refilled after 10 days; possible misuse, verify with insurance/provider

TD

ID

DD

HD

ER

• TD

• ID

• DD

• HD

• ER

Multiple Choice

Which of the following actions should a pharmacy technician take when a computer generates an allergy alert for a patient?

• Dispense the medication immediately

• Notify the pharmacist immediately

• Ignore the alert if the patient insists

• Override the alert without documentation

Open Ended

Explain how pharmacy computers help prevent medication errors related to allergies, drug interactions, and contraindications.

Multiple Select

Select all situations in which a pharmacy computer system would generate an alert. (select all that apply)

• Patient has a documented allergy to a prescribed medication

• Patient requests an early refill before supply is finished

• Patient is prescribed a medication contraindicated for their chronic condition

• Patient pays in cash for their prescription

Multiple Select

What are the main reasons a Medication Guide must be dispensed with a prescription under REMS requirements? (select all that apply)

• The drug is expensive

• The drug has serious risks patients must know

• Adherence is crucial for effectiveness

• Patient labeling can prevent serious ADRs

Multiple Choice

Which of the following is NOT a necessary step when maintaining information for a patient profile?

• Regularly updating patient contact information

• Ignoring changes in prescription medications

• Ensuring accuracy of medical history

• Inputting new allergy information

Open Ended

What are the key steps involved in obtaining, inputting, and maintaining information for a patient profile?