DSM2604(1) INTRODUCTION TO STRATEGIC DECSION MAKING P1

Multiple Choice

A decision can best be defined as...

• A strategy for avoiding risks

• A random selection of options

• A choice made from alternatives

• A plan for future action

Multiple Choice

Decision-making is primarily concerned with...

• Following standard operating procedures

• Eliminating all possible options

• Identifying and choosing

• Avoiding responsibility

Multiple Choice

Which of the following statements is TRUE?

• Decision-making always leads to a perfect solution.

• Decision is the outcome, while decision-making is the process.

• Decision is the process, while decision-making is the outcome.

• Decision and decision-making are identical in meaning.

Multiple Choice

Good decision-making in management is important because it:

• Ensures evaluation of alternatives

• Guarantees success in every situation

• Eliminates the need for leadership

• Avoids the use of analytical skills

Multiple Choice

The Rational Model of decision-making is based on

• trial and error

• past practices

• optimum solution

• intuition and feelings

Multiple Choice

In rational decision-making, managers are expected to...

• Avoid gathering too much data

• Serve organization’s best interest

• Follow their instincts

• Choose the easiest option

Multiple Choice

Rational decision-making assumes that managers:

• Focus on personal preferences

• Make decisions randomly

• Make choices logically

• Always have limited information

Multiple Choice

Another name for the Rational Model of decision-making is...

• Incremental Model

• Classical Model

• Behavioral Model

• Intuitive Model

Multiple Choice

Rational decision-making involves actions that are based on...

• External pressures

• Clear evidence

• Unverified intuition

• Random guesswork

Reorder

Reorder the following rational decision making

• Problem

• Alternatives

• Implement

• Evaluate

1

2

3

4

• 1
• 2
• 3
• 4

Multiple Choice

A problem in Stage 1 refers to...

• A personal disagreement among officers

• A possibility for exceeding goals

• An issue that inhibits goals from being achieved

• An opportunity for innovation

Multiple Choice

Which of the following is an opportunity in Stage 1?

• A lack of resources in the department

• A steady crime rate with no change

• A possibility for exceeding goals

• A campaign that fails to reduce crime

Multiple Choice

In Stage 2, the greatest competitive resource in generating solutions is...

• Public complaints

• Imported technology

• Employees with bright ideas

• Government funding

Multiple Choice

Which is an obvious solution to theft in Malaysia?

• Creating a national theft-loss insurance scheme for all citizens

• Partnering with fintech companies to track suspicious spending in real-time

• Using AI-powered predictive policing systems across all states

• Launching community awareness campaigns about theft prevention

Multiple Choice

Which is a creative solution for combating theft?

• Printing brochures on crime awareness for distribution in malls

• Introducing AI-powered smart streetlights and CCTV

• Increasing routine police patrols in crime-prone areas

• Conducting public service announcements on theft prevention

Multiple Choice

In Stage 3 (Evaluate Alternatives & Select a Solution), which of the following is NOT the filter question before considering any option?

• Is it ethical?

• Is it feasible?

• Is it effective?

• Is it profitable?

Match

Match the following use of AI surveillance

• Ethics

• Feasibility

• Effectiveness

privacy invasion

too costly

not sustainable

• privacy invasion

• too costly

• not sustainable

Multiple Choice

One major flaw in the rational decision-making model is that it assumes...

• Emotions will influence every decision

• Human mind is bounded by rationality

• Decision makers have complete information

• Managers often act on intuition

Multiple Choice

The rational decision-making model assumes managers can make choices without...

• Considering organizational goals

• Gathering evidence

• Comparing costs and benefits

• Prejudices or emotional blind spots

Multiple Choice

Which of the following BEST explains why the rational model is unrealistic in practice?

• Decision making is slow and deliberate

• Emotions are removed from decision making

• Decision consequences can be perfectly predicted

• Managers always act in the organization’s best interest

Multiple Choice

Which is NOT the reason the rational decision-making model is criticized in real-world law enforcement?

• It eliminates human bias

• It encourages best organisational decision

• It underestimates uncertainty

• It ignores time pressure