SOM(1)

Multiple Choice

Companies in Malaysia must safeguard money and sensitive data to prevent loss, fraud, or theft. Which law enforcement agency primarily works with organizations to investigate and combat cyber fraud cases?

• Malaysian Anti-Corruption Commission (MACC)

• Royal Malaysia Police (RMP)

• Immigration Department of Malaysia

• Fire and Rescue Department of Malaysia

Multiple Choice

What is the primary focus of security operations management in organizations?

• Preventing loss and fraud

• Enhancing employee productivity

• Increasing sales

• Improving customer service

Multiple Choice

Why must companies safeguard money and sensitive data?

• To increase marketing performance

• To prevent loss, fraud, or theft

• To improve employee satisfaction

• To reduce production costs

Multiple Choice

Who is primarily responsible for protecting and maintaining IT infrastructures?

• Finance department

• Security guards

• IT infrastructure managed services

• Human resources

Multiple Choice

What is the role of security operations management in organizations?

• To train employees in customer relations

• To provide security beyond IT infrastructure protection

• To handle sales and customer service

• To manage financial reporting

Multiple Choice

What do additional countermeasures and cybersecurity services ensure?

• That systems run faster

• That systems are safe

• That employees work longer hours

• That profits always increase

Multiple Choice

What is the main purpose of applying cybersecurity countermeasures?

• To eliminate all risks permanently

• To ensure risks do not escalate

• To promote teamwork

• To replace IT infrastructure managed services

Multiple Choice

Security Operations Management (SOM) comprises processes whereby the protective aims of the organization are to be achieved. Which of the following best describes the main focus of SOM?

• Monitoring IT systems to detect malware threats

• Coordinating protective measures to safeguard assets

• Managing employee payroll and financial records

• Conducting marketing campaigns to improve organizational image

Multiple Choice

What does Security Operations Management (SOM) comprise of?

• Processes to achieve protective aims

• Only security personnel training

• Financial management

• Customer service strategies

Multiple Choice

What are the protective aims to consider when selecting a site for a new facility?

• Function of the facility

• Local resources available

• Legislative requirements

• Special security features

Multiple Choice

Which is NOT the protective aims considered when establishing a new facility?

• site selection

• local crime patterns

• available emergency resources

• employee recreation facilities

Multiple Choice

Which factor is MOST important in SOM site selection?

• Distance from highways to reduce noise

• Availability of luxury amenities for employees

• Presence of protective topographical features

• Proximity to shopping malls and entertainment hubs

Multiple Choice

Security Operations Management requires analysis of local conditions before establishing a new facility. This includes:

• Studying recent crime trends

• Checking employee social media accounts

• Monitoring competitor marketing strategies

• Reviewing online customer ratings

Match

Match the following protective aims for the Development of RMP HQ

• Facility function

• Site selection

• Architectural and engineering

• Local conditions

national command centre

near government ministries

reinforced structures

traffic congestion patterns

• national command centre

• near government ministries

• reinforced structures

• traffic congestion patterns

Match

Match the following protective aims for the Development of RMP HQ

• Local resources

• Regulatory requirements

• Special security features

emergency medical services

Occupational Safety and Health Act

biometric access systems

• emergency medical services

• Occupational Safety and Health Act

• biometric access systems

Multiple Choice

Which is NOT the input transformed by the SOM in the operation system?

• People

• Technology

• Capital

• Services

Match

Match the following basic operation system input

• People

• Technology

• Capital

forensic analysts

Digital forensics tools

Government funding

• forensic analysts

• Digital forensics tools

• Government funding

Match

Match the following basic operation system input

• Equipment

• Materials

• Information

forensic labs

Investigation reports

INTERPOL

• forensic labs

• Investigation reports

• INTERPOL

Multiple Choice

RMP uses digital evidence collection for criminal prosecution.

Which step of basic operation management does this refer to?

• Input

• Output

• Service

• Transformation

Match

Match the following basic operation management

• Goods

• Services

• Protective Aim Achieved

Security reports

Arrest of syndicate members

Reducing cyber fraud

• Security reports

• Arrest of syndicate members

• Reducing cyber fraud

Multiple Choice

The National Scam Response Centre (NSRC) reduces vulnerabilities in IT infrastructure by

• Offering discounts for online shopping

• Detecting and shutting down scam operations

• Designing marketing campaigns for banks

• Creating recreational apps for customers

Multiple Choice

Which initiative at the NSRC demonstrates the integration of security, risk, and IT for more efficient operations?

• Centralised fraud database system

• Customer rewards and loyalty programs

• Social media promotions by banks

• Outsourcing security to foreign companies

Multiple Choice

How does the NSRC reduce breaches and financial losses for scam victims?

• freezing victim accounts

• free insurance to account holders

• avoid online banking

• reducing internet data charges

Multiple Choice

Which example shows collaboration between security operations and IT in the NSRC?

• Bank IT security and RMP trace fraudulent transfers

• Customers posting scam alerts on social media

• Banks and online shopping platforms offering cashback for online transactions

• Telecommunications companies offering unlimited data

Multiple Choice

In the NSRC framework, which agency is responsible for investigating and prosecuting scam syndicates?

• Banks’ IT teams

• Malaysian Communications and Multimedia Commission (MCMC)

• Royal Malaysia Police (RMP)

• CyberSecurity Malaysia

Multiple Choice

Which is NOT the purpose of Security Operations Management?

• To generate alerts

• To prioritize alerts

• To handle security incidents

• To manage daily operations

Multiple Choice

At PDRM’s Command & Control Centre, which type of alert would receive the highest priority?

• Noise complaint from a residential area

• Vehicle road tax expiry

• Lost-and-found property report

• Armed robbery in progress

Multiple Choice

Which technology is used by PDRM’s Command & Control Centre to generate real-time alerts?

• Drone surveillance

• Biometric scanners

• Integrated Computerised System (ICS)

• Forensic DNA sequencing

Multiple Choice

Why is Security Operations Management (SOM) important for daily law enforcement operations?

• It automates the recruitment of police officers

• It guarantees no crimes will happen

• It helps responds to incident quickly

• It reduces police paperwork