Mixed Messages

Open Ended

Why is it important to listen for directions when working in a group setting?

Multiple Choice

Which of the following statements about communication messages is correct?

• Communication is only about the words we speak.

• Messages can only build understanding, not create conflict.

• There are two primary types of messages that impact how others receive our communication.

• You-Messages and I-Messages are the same.

Multiple Choice

I feel _________ when you don’t give back my graded assignments on time.

• thankful

• frustrated

• confident

• relaxed

Multiple Choice

What is the main purpose of using an I-message instead of a you-message in communication?

• To express personal feelings without blaming others

• To avoid expressing emotions

• To make the other person feel guilty

• To ignore the situation

Multiple Select

Which of the following are key elements of an effective I-message?

• Expressing a specific emotion

• Describing the reason for the emotion

• Blaming the other person

• Using 'I feel...' statements

Open Ended

How does the format 'I feel ___ when you ___' help in expressing emotions constructively?

Multiple Choice

Based on the format provided, how would you change the following you-message into an I-message: "You never listen to me when I talk"?

• I feel ignored when you don’t listen to me when I talk.

• I feel happy when you listen to me when I talk.

• I feel angry when you talk over me.

• I feel respected when you listen to me.

Multiple Choice

Which of the following best describes a mixed message?

• When verbal and non-verbal communication conflict

• When communication is always clear

• When only verbal communication is used

• When only non-verbal communication is used

Multiple Select

In which contexts are mixed messages most likely to occur? Select all that apply.

• Family interactions

• Friendships

• Romantic relationships

• Workplace communications

Open Ended

Share a time you've experienced a mixed message.

Multiple Select

Emotional consequences of mixed messages include___ .

• confusion
• undermines trust

• improved relationships

• increased understanding of others

Multiple Choice

Which of the following best describes a 'mixed message' in communication?

• When someone's words and body language send different signals

• When someone speaks in a different language

• When someone uses technical jargon

• When someone repeats themselves

Open Ended

What are two strategies you can use to avoid sending mixed messages in your communication?