La comunicación

Multiple Choice

Why do we have to make sure we do not speak too fast when communicating with a customer?

• They may not hear everything you've said like promotions or special products
• The customer may speak fast also because you are
• It may give the customer a migraine
• The customer may get excited and burst into song

Multiple Choice

Yelling, criticizing, humiliating, disrespecting, and being unwilling to compromise are examples of ___________ communication.

• passive

• assertive

• aggressive

• positive

Multiple Choice

What are the key components of communication as illustrated in the image?

• Sender

• Message

• Channel

• Receiver

Multiple Choice

What is the definition of communication according to the text?

• The transmission of information between individuals

• A process inherent to human beings

• A function fundamental in the development of life

• The ability to transmit complex meanings

Multiple Choice

Status comes under the following type of barrier

• a. Semantic barrier

• b.Organisational barrier

• c.Non-semantic barrier

• d.Psychological barrier