change managemen

Multiple Choice

Which of the following is a key aspect of change management as described in the slide?

• Adapting to new technologies and strategies

• Ignoring changes in the work environment

• Maintaining traditional practices without adaptation

• Focusing only on short-term goals

Multiple Choice

Which of the following is NOT a driver of organizational change according to Gary Dessler?

• Strategic Shift

• Technological Advancement

• Organizational Structure

• Financial Audit

Multiple Select

Which of the following factors contribute to resistance to change in organizations according to Dessler? Select ALL that apply.

• Uncertainty and fear of the unknown

• Clear communication

• Threatened personal interests

• High trust in management

Multiple Choice

According to Dessler, which additional frameworks complement Lewin's model in guiding leaders to implement change effectively?

• Kotter's 8 Steps and McKinsey 7S

• Three Change Strategies and Kotter's 10 Steps

• ADKAR and Lewin's Force Field Analysis

• Balanced Scorecard and Six Sigma

Multiple Choice

Which of the following is NOT one of the 10 steps of change leadership according to Kotter/Dessler?

• Empower Employees

• Create Guiding Coalition

• Implement Digital Amoeba Program

• Consolidate Improvements

Multiple Select

Select all factors that contributed to the initial resistance among Telkom employees during the digital transformation process.

• Fear of automation

• Difficulty adapting to new work culture

• Lack of digital skills training

• Disruption by Netflix

Open Ended

What is one question you still have about change management or would like to explore further?

Open Ended

In your own words, explain why change management is important for organizations to remain effective and competitive.