Untitled Presentation

Multiple Choice

Which of the following is a significant reason for minimising barriers to communication in health and social care?

• To ensure patient safety and understanding

• To make conversations shorter

• To avoid paperwork

• To reduce the need for meetings

Multiple Choice

Which of the following is NOT a reason why good communication skills are vital in health and social care?

• To develop positive relationships with patients and families

• To create a positive environment for service users and staff

• To ignore the needs of service users

• To report on the work they do

Fill in the Blanks

Fill in the blank: The things which get in the way of communication or make it harder to understand each other are called

.

Open Ended

What might be a barrier to how you communicate with a patient/service user?

Multiple Choice

Which of the following are examples of people communicating within health and social care settings?

• Service provider with service user

• Colleagues with each other

• Service provider with multi-agencies

• All of the above

Open Ended

What are the groups of people a nurse would communicate with in a hospital, and what is the purpose of these interactions in Health and Social Care settings?

Multiple Select

Which of the following are reasons why communication is important in Health and Social Care settings?

• To express needs, feelings and emotions

• To give instructions or questions

• To share information and show empathy

• To avoid making friends

Multiple Select

Which of the following are barriers to communication in Health and Social Care settings?

• Jargon

• Slang

• Acronyms

• Motivation

Open Ended

What are the effects of communication barriers within Health & Social Care?

Multiple Choice

Which of the following is a system of raised dots that can be read with the fingers by people who are blind or have a visual impairment?

• Braille

• Sign Language

• Pictures

• Hearing Loops

Multiple Choice

Which of the following is NOT a benefit of using pictures as an alternative form of communication?

• Helps communicate with individuals with learning difficulties

• Is only useful for people who are blind

• Can help children understand information

• Assists people with English as a second language

Multiple Select

Which of the following are examples of alternative forms of communication?

• Braille

• Sign Language

• Pictures

• All of the above

Multiple Choice

Which of the following is a responsibility of the observer in the role play scenario?

• Explain the condition and answer questions

• Ask questions and demonstrate active listening

• Use the checklist and observe Person A/B

• Deliver bad news to the patient

Multiple Choice

What are two ways to overcome communication barriers mentioned in the lesson?

• Using medical jargon and speaking quickly

• Reducing background noise and speaking clearly

• Ignoring the patient and avoiding eye contact

• Speaking softly and using technical terms

Multiple Choice

According to the lesson objectives, which of the following is NOT an objective for today’s lesson?

• Identify at least three factors which may affect communication

• Describe at least one effect of communication barriers

• Describe at least three alternative forms of communication

• List all possible communication devices