4.3 Communication Climate

Multiple Choice

What is communication climate?

• The emotional mood or feeling between people when they interact

• The physical environment where communication takes place

• The technology used for communicating

• The formal rules for speaking in public

Multiple Choice

Which of the following is an example of a communication climate affecting how comfortable we feel?

• Feeling awkward around certain people

• Learning a new language

• Reading a textbook alone

• Taking a math test

Multiple Choice

Which of the following is a characteristic of a confirming climate?

• Makes people feel unimportant

• Creates uncomfortable interactions

• Helps relationships grow stronger

• Damages relationships over time

Multiple Choice

What effect does a disconfirming climate have on relationships?

• It damages relationships over time

• It strengthens relationships through challenges

• It has no significant impact on relationships

• It transforms relationships into professional connections

Multiple Select

Which of the following are examples of confirming recognition behaviors?

• Smiling when someone joins your group

• Ignoring someone's greeting

• Making eye contact during conversation

• Looking at your phone when someone talks to you

Multiple Choice

Which behavior represents disconfirming acknowledgement?

• Making everything about yourself

• Nodding while someone speaks

• Asking follow-up questions
  

• Responding directly to what someone shares

Multiple Choice

What is an example of confirming endorsement?

• An athlete wearing a brand's merchandise during a game.
• A celebrity publicly endorsing a charity on social media.
• A politician discussing their favorite book on TV.
• A musician sharing a playlist of their favorite songs online.

Categorize

Options (10)

“I see what you’re saying, and that makes sense.”

"I appreciate your honesty.”

“I hear you."

Your idea could actually work.”

“That’s not a big deal.”

“You’re overreacting.”

“Whatever.”

• “That doesn’t matter right now.”

1. “I don’t care.”

Organize these options into Confirming and Disconfirming Endorsements

(The BLANK one goes under "Confirming"!)

Confirming

Disconfirming

Multiple Choice

Which of the following is an example of a communication climate?

• Feeling awkward around certain people

• Remembering a math formula

• Reading a textbook alone

• Writing an essay