Aviation Unit 03 SAQ

Open Ended

Identify three types of special needs passengers that may require assistance when travelling by air.

Multiple Choice

An elderly passenger struggles to walk long distances. What assistance should be arranged at the airport?

•     Priority Boarding to allow extra time

• Extra food for the journey

• Less Document required

• A smaller Airport

Open Ended

A visually impaired passenger is travelling alone. What special request might they need support with?

Multiple Select

An unaccompanied minor is flying alone. What additional support do they require?

2 possible answers

• Assistance during Boarding, flight and De-boarding

• No assistance needed

• Safe hand over through airport zones

Open Ended

A passenger travelling with an assistance dog informs the airline in advance. Why is early communication important?

Open Ended

What could happen if a special needs request is not passed on to the cabin crew?

Open Ended

What is meant by special catering requirements and include one example?

Open Ended

Identify two types of passengers who may have medical or dietary requirements

Open Ended

What passengers cannot be seated in an emergency exit rows and why?

Open Ended

State one way airline staff can ensure the comfort and safety of special needs passengers throughout the journey.

Open Ended

What is one special request a passenger may have?