AS400

Multiple Choice

After accessing the charges screen, what information can you obtain by using the Pg Up or Pg Dn keys?

• You can view additional charges such as transfers, prepaid gratuities, and cruise care insurance.

• You can change the booking details for the guest.

• You can cancel the booking for the guest.

• You can print the guest's itinerary.

Multiple Choice

Which of the following is the first step to access the AS400 system as shown in the image?

• Enter your User ID and Password

• Click the Colonial icon on the desktop

• Open the IBM i window

• Contact IT support

Multiple Choice

What information must you enter to access the main menu in the system?

• User Name and Password

• Booking Number and Ship Name

• Room Number and Category

• Guest Name and Sailing Date

Multiple Select

After logging in, what are two actions you can perform from the main menu?

• Change password

• Sign off

• Create a new user

• View guest names

Multiple Choice

Which function key would you use to exit the current screen?

• F3

• F1

• F5

• F7

Multiple Choice

What steps must you follow to find out the price the guest paid and if transfers, shore excursions, or OBC's are available in the AS400 system?

• Select F24 (More Keys), then F16 (Charges), and type 3 or 5 to view details.

• Select F15 (History), then F18 (Manifest), and type 2 to view details.

• Select F20 (Shore Exc), then F22 (Cxl pax), and type 1 to view details.

• Select F17 (Courtesy), then F19 (Amenities), and type 4 to view details.

Multiple Select

Which of the following are types of additional charges that can be displayed for a guest in the AS400 system?

• Transfers

• Prepaid gratuities

• Cruise care insurance

• Meal upgrades

Multiple Select

Select all the steps that are part of viewing amenities details for a booking.

• Select F24 (More Keys)

• Select F19 (Amenities) or Shift+F7

• Type 5 to display details

• Select F13 (Air Itn)

Multiple Choice

What information can you find in the Expanded Amenity Inquiry screen?

• Detailed description of amenities and their source

• Flight itinerary details

• Passenger contact information

• Payment history

Multiple Choice

What is the correct sequence of steps to access the amenities details for a booking in the system?

• Select F24 (More Keys), then F19 (Amenities) or Shift+F7, then type 5 to display details

• Select F13 (Air Itn), then F24 (More Keys), then type 3 to display details

• Select F24 (More Keys), then F13 (Air Itn), then type 5 to display details

• Select F19 (Amenities), then F24 (More Keys), then type 3 to display details

Multiple Choice

Which function key should you select to access the Air Itinerary (Air Itn) screen after reaching the booking summary?

• F13

• F19

• F24

• F7

Multiple Choice

Which option should you choose to access Booking/Passenger Inquiry in the reservation system?

• Option 1: Individual Reservations

• Option 2: Booking/Passenger Inquiry

• Option 5: Busted Cabins Display

• Option 13: Display Messages

Multiple Choice

What does a plus sign (+) following the promotion code indicate in the reservation system?

• There is an error in the reservation

• Additional promotions are applied to the reservation

• The reservation is cancelled

• The payment is pending