Conflict Resolution

How many styles of conflict resolution did we study?

• 4
• 5
• 3
• 6

Which conflict resolution style is equivalent to burying your head in the sand?

• avoidance
• separation
• accommodating to requirements
• problem solving

Which of the following conflict resolutions styles is NEVER effective?

• separation
• problem solving
• compromise
• accommodating to requirements

Which conflict resolution style includes brain storming for solutions?

• separation
• problem solving
• avoidance
• compromise

Which of the following is not a tip for active listening?

• sending signals
• asking questions
• feedback
• interrupting

Which conflict resolution style is known as the last resort?

• avoidance
• accommodating to requirements
• separation
• problem solving

Sending one message orally and another message with body language or tone is called:

• feedback
• correlation
• prefrontal lobes
• mixed messages

___________ is an extreme form of prejudice:

• stereotyping
• name calling
• physical violence
• racism

The conflict resolution style where two parties meet in the middle is:

• mid-line conflict
• compromise
• problem solving
• partnership resolution

The most important component of conflict resolution is:

• not interrupting
• taking your time
• voicing your concerns
• using active listening