Business Communication - 8th

Jonathon is the personnel manager for a small firm. He must communicate with candidates who have expressed an interest in working in his firm. Which form of business communication should he use?

• Email
• Letter
• Memo
• Report

Emma is the office manager for a large firm. She must communicate the new official mail room procedure with all the employees in the office. Which form of business communication should she use?

• Email
• Letter
• Memo
• Report

Maria is working from home as she recovers from recent surgery. She wants to briefly and quickly remind her employees to submit their time sheets before the end of the pay period. Which form of business communication should she use?

• Email
• Letter
• Memo
• Report

Shawn is preparing his company's annual communication to the stockholders for their review. This is an example of which form of business communication?

• Email
• Letter
• Memo
• Report

Mark is the manager of a carpet cleaning business. He wants to communicate a short message to all his sales people the fastest way possible. Which form of business communication should he use?

• Email
• Letter
• Memo
• Report

Amy's company just completed market research for expansion. She will need to prepare the results of the research to be given to the Board of Directors. Which form of formal business communication is most appropriate?

• Email
• Letter
• Memo
• Report

John is the manager of an office supply store. He must communicate with one of the companies that supplies pens to his store. Which form of formal business communication is most appropriate? 

• Email
• Letter
• Memo
• Report

William's boss wants him to send a short, official message about health care benefits to all the employees in the office. Which form of business communication should he use?

• Email
• Letter
• Memo
• Report

Compare business etiquette in India with business etiquette in Mexico.

• In India, businesspeople wink at each other to show understanding.
  
• In India, the host should always be thanked at the end of the meeting.
  
• In Mexico, avoiding eye contact is a sign of respect.
  
• In Mexico, businesspeople always step back to speak to one another.

Compare business etiquette in India with business etiquette in Mexico.

• In India, it is rude to have refreshments at a business meeting.
• In India, tea is served before starting a business meeting.
• In Mexico, business meetings are usually held early in the morning.
• In Mexico, it is rude to have iced tea during a business meeting.