Q-iCORE Review

•What does Q-ICORE stand for? 

• Quality Improvement Cycle for Restaurant Excellence
• •Quality Improvement Cycle for Operational Excellence
• Quality Improvement Cycle for Restaurant Operations
• Quality Improvement Cycle for Recognition 

_________ are the set of restaurant processes and systems that work together for the overall objective of the whole system.

• Primary Systems
• Support Systems
• Restaurant Operating Systems 
• Management Systems

For Red Ribbon, the 3 Primary Systems are composed of Service System, Shift Management and __________?

• Inventory Management
• •Production System
• •Food Safety
• •Safety & Security System

These systems supply the necessary resources and policies needed for the primary systems to function. 

• Primary Systems
• Support Systems
• Management Systems
• Restaurant Operating Systems

These systems are the core of our restaurant business that directly impact to the guest experience 

• Primary Systems
• Support Systems
• Management Systems
• Restaurant Operating Systems

It is a face to face between the owner operator (OD/MD) and operations consultant (AM) to define strategies to achieve business goals. 

• ROS Review
• FSC Full Audit
• FSC Quick Visit
• Annual Planning

•A comprehensive assessment of the execution of JFC standards and systems in the areas of FSCC & Food Safety.

• ROS Review 
• FSC Full Audit
• FSC Quick Visit
• CAPA Validation

It is an Announced Help Visit by the Operations Consultant. The objective of the visit is to evaluate store performance on critical SOPs and systems and to create an action plan for the low-performing ROS

• ROS Review
• FSC Full Audit
• FSC Quick Visit
• Annual Planning

This is an assessment activity that looks into processes related to manpower that drives operational excellence. It is composed of work systems, learning and development and employee well-being and satisfaction

• Annual Planning
• ROS Review
• People Review
• Monthly Business Review

This document is a management tool that records all action plans needed in the achievement of store goals and objectives

• CAPA
• Business Plan
• MBR
• EBAP