Email Etiquette Quiz

What rule of etiquette did Ms. Kate forget to follow in this email?

• She did not include a subject line.
• She did not include a greeting or salutation.
• She communicated in an unprofessional way (like slang, "texting language," or ALL CAPS).
• She did not proofread the email, so it contains spelling and grammar errors.

How should Ms. Kate fix the error in this email? 

• She should start it with "Dear Ms. Gina,"
• She should sign her full name.
• She should make her subject line more specific.
• She should make the email longer.

What rule of etiquette did Ms. Kate forget to follow in this email? 

• She did not include a subject line.
• She communicated in an unprofessional way (like slang, "texting language," or ALL CAPS).
• She did not sign the email with her name.
• She rambled on too long without getting to the point.

How should Ms. Kate fix the errors in this email? 

• She should get rid of anything that makes it seem unprofessional (slang, "texting language," ALL CAPS, images).
• She should include a subject line.
• She should include a greeting or salutation.
• She should keep to the point.

What rule of etiquette did Ms. Kate forget to follow in this email? 

• She did not get to the point quickly enough. 
• She did not include a subject line.
• She did not sign or proofread her email for mistakes.
• She communicated in an unprofessional way (like slang, "texting language," or ALL CAPS).

How should Ms. Kate fix the errors in this email?

• She should go back to fix her spelling mistakes and sign her name.
• She should use a longer subject line.
• She should make sure there is a greeting and salutation that includes the word "Dear."
• She should not say she is looking forward to the meeting because that's unprofessional.

What rule of etiquette did Ms. Kate forget to follow in this email? 

• She rambled on too long and did not get to the point.
• She did not include a greeting or salutation.
• She did not sign and proofread the email.
• She did not include a subject line.

How should Ms. Kate fix the errors in this email? 

• She should get right to point without including personal information, which is better to discuss in person.
• She should end the email with "sincerely" instead of "thanks."
• She should put more information in the email and make it longer.
• She should proofread her email to get rid of the spelling mistakes.

What rule of etiquette did Ms. Kate forget to follow in this email? 

• She did not include a greeting or salutation.
• She did not keep to the point.
• She communicated in an unprofessional way (like slang, "texting language," or ALL CAPS).
• She did not include a brief and specific subject line.

How should Ms. Kate fix the errors in this email? 

• She should include a brief and specific subject line, like "Rescheduling meeting today."
• She should ask Ms. Gina what time she wants to meet, since that is unprofessional. 
• She not say "hello" to start her email, but choose a salutation like "Dear."
• She should make the email longer.