If there were 4 people on the project team and 9 more are added, how many additional channels of communication does this create? 

• 72
• 30
• 36
• 6

The process to create a plan showing how all project communication will be conducted is known as: 

• Plan Communication Modeling
• Communication Modeling
• Communication Distribution Planning 
• Project Communication

Who is responsible for decoding the message?

• Receiver
• Sender 
• Communication Model
• Communications Management Plan

Which is FALSE regarding Manage Communications? 

• Ends when the product has been accepted 
• Part of the execution process
• involves unexpected requests from stakeholders
• Carries out the communications management plan

Acknowledgement in the context of the communication model indicates: 

• Confirmation of receipt
• Agreement with the sender's message
• Comprehension of sender's message 
• Agreement upon a protocol and frequency of communication

Your latest review of the project status shows it to be more than 3 weeks behind your schedule. You are required to communicate this to the customer. Your message should be:

• Formal and written
• Informal and written
• Formal and verbal
• Informal and verbal

What is TRUE regarding issues?

• Each issue should be assigned to a single owner
• All issues must be resolved in order for the project to be closed
• The issue log is a tool for stakeholders to manage project issues
• Issue management may be treated as a sub- project on a larger/ complex projects 

Majority of a person's communication is:

• Nonverbal
• Verbal
• Documented 
• Unnecessary 

When resolving a conflict, what is the most effective technique 

• F2F 
• IM
• Conference Calls
• Letter 

During which processes are communication skills used 

• Manage Communications
• Status Meetings
• Report Performance 
• Communications Change Control