Chapter 2 - The CNA Role

A patient wants you to tell them about another patient across the hall.

What would you do?

• Answer the resident's questions because she has the right to be informed.

• Tell the resident to mind her own business

• You explain that you can not give information about another resident to anyone--it is the policy on confidentiality

• You make the resident promise that she will not share the info you give her and then tell her about the resident

You had a bad fight with your boyfriend last night and didn't sleep well. You have a headache at work and nothing seems to be going very smooth at work.
What do you do?

• Share the details of your fight with other CNA friends while feeding in the dining room
• Tell your boss that you need help with your boyfriend
• Give the care that you are assigned because it is your assignment.  If a resident asks what is wrong you respond; "I have a headache".
• Refrain from sharing your problems while providing care for others. But do seek out guidance if needed when not giving care.

You are told to give ADL's to your residents.
What would you do?

• Sit and talk with them.
• Provide bathing, toileting and eating assistance
• Dance, sign and play games with them

Which of the following tasks, would you NOT do as a CNA

• Assist with admission and discharge of patients
• Observe, report and record information
• Communicate with health care team members ant the patient
• give meds

When giving patient care, what approach is best for the CNA?
What approach would you do?

• Do everything for the resident to save their strength
• Have patients do things for themselves because that is quicker and easier
  
• Quality of care is not the CNAs responsibility
  
• You will give care that encourages your resident to do as much as possible. You will provide the assistance they need. You will promote Independence, safety, privacy and dignity.

Time management is very important if nursing. Which of these are good time management skills?

• Do one thing at a time
  Make separate trips to the supply room
• Do not deal with problems as they arise, save the problems for later in the day to be solved.
• Plan your workday, know how to do the assigned tasks correctly so mistakes are not made and time is not lost. Be flexible and handle problems as they arise.
• Drink your coffee then get moving