3.7.3 Analysing the existing internal position of a business

Competences are:

• Effective deployment of assets 
• What we do well
• Involved in the delivery of customer value.
• All of the above.

Core competences are:

• A linked set of skills and activities.
• Skills that distinguish us from competitors. 
• Linked to customer value delivery. 
• All of the above. 

Assessing strategic capabilities means:

• Assessing a company's resources
• Assessing competences.
• Assessing both resources and competences. 
• None of the above. 

Who came up with core competencies?

• Prahalad and Hamel
• Prada and Himmel
• Praham and Hummel
• Prahad and Harmer

A tendency for businesses to prioritise current performance rather than the sustainability of the business is known as? 

• Reactive management
• Short-termism
• Tactics
• Performance management

An example of a short term measure would be?

• Capital productivity measures
• Anticipated changes in consumer tastes
• Joint venture to utilise core competencies of another firm
• Recognition of future technologies

An example of Long Term measures would be?

• Sales productivity
• Operating cost productivity
• Profitability measures
• Relevance of core competencies to future markets

Who came up with the Balanced Scorecard model?

• Chaplin and Norwood
• Kiplin and Norden
• Kaplan and Norton
• Carlton and Northwood

What does the Balanced Scorecard look at?

• Used to ensure that a business's activities are linked to its vision
• looks at productivity of the business
• looks at social responsibility of the business
• Used to assess internal performance of the business

Which of the following would be linked to Kaplan and Norton's balanced scorecard

• Customer
• Suppliers
• Competition
• Strategy