Search Header Logo

Explaining Features and Benefits

Authored by Dane Thibodeaux

Professional Development, Specialty

9th - 12th Grade

Used 16+ times

Explaining Features and Benefits
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

25 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer will be more likely to buy a product such as a VCR if you:

Show how easy it is to program
List every feature the VCR has
Open the manual to show how instructions are displayed

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The best method for finding the right product for a customer is:

Asking “yes” or “no” questions to move the sale along
Asking open-ended questions

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customers most likely need your help when:

They are buying a product for the first time
They purchase an item frequently
An item includes assembly instructions
A and C

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you discourage customers from purchasing a product that exceeds their needs, they are most likely to:

Appreciate your honesty
Resent your interference
Buy more than they need anyway

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Permanent labels in clothing are required by law to include:

The city in which the product was made
The fiber content, in descending order
The size
All of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A successful sales associate needs to know the major features of only the most popular products in the store.

True
False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Brand loyal customers:

Always purchase from the same store
Ask for a particular make by name
Either of the above

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?

Discover more resources for Professional Development