Communication styles

After being berated by your manager in front of your fellow employees, you say: "I can see some of your points, but I would have preferred that you spoke to me in private." This is an example of which of the following communication styles?

• Passive

• Agressive

• assertive

Your teacher has not given you a grade for a paper you handed in, and you tell him or her, "I handed in that paper with everyone else. It's not my fault if you can't keep yourself organized," is an example of which of the following communication styles?

• Agressive

• Passive

• Assertive

Your best friend calls you and says that he(she) needs you to substitute for him(her) at the board meeting. You're not feeling well, but say, "I don't feel very well tonight and have an early morning appointment, but I guess I can do it." This is an example of which of the following communication styles?

• Agressive

• Assertive

• passive

Your fellow worker asks you a question while you are talking on the phone. You put your hand over the mouthpiece and say, "Can't you see that I'm on the phone?" This is an example of which of the following communication styles?

• Assertive

• Aggressive

• Passive

Do you try to push your feelings away rather than express them to others?

• Passive

• Assertive

Your neighbor accidentally knocked over your garbage can. You write an angry note calling him a 'selfish jerk' and leave it on his car. This is an example of which communication style?

• Agressive

• Assertive

• Passive

You overhear someone at work saying something mean about you. You wait until she is alone, and then let her know that you were sad to hear her say such a thing. This is an example of which communication style?

• Agressive

• Passive

• Assertive

Someone cuts in front of you in a line. You use assertive statement:

• Tell them you don’t appreciate their behavior and that they need to return to their place.

• Assume they didn’t know you were in line and gently explain that you waiting before them.

• Say nothing and do nothing.

Someone at work is making inappropriate jokes at your expense. You use " Passive Style"

• Report them to Human Resources and demand they be punished.

• Say nothing. You don’t want to make things worse.

• Make inappropriate jokes at their expense.

You go out to dinner and after a very long wait, your food arrives cold. You use Agressive

• Tell the waiter how incompetent you think he is and demand that the food be free.

• Tell the waiter that this is unacceptable and ask what they can do to make things right.

• Say nothing; you don’t want to risk having the waiter spit in your food!