2023: WK 04: Emotions and Perceptions SPR_2023

Emotions are:

• intense feelings directed at someone.

• intense feelings directed at something.

• intense feelings directed at someone or something.

• intense feelings.

Moods are:

• feelings that tend to be less intense and directed at someone or something.

• feelings often lack a contextual stimulus.

• feelings that tend to be less intense than emotions.

• feelings that tend to be less intense than emotions and often lack a contextual stimulus.

What are the sources of emotions and moods?

• Personality, time of day, day of the week, stress, social activities, sleep, exercise, age, and gender.

• Personality, stress, social activities, sleep, exercise, age, and gender.

• Personality, time of day, day of the week, stress, social activities, season of the year, sleep, exercise, age, and gender.

• Personality, time of day, day of the week, stress, social activities, sleep, and exercise.

Emotional labour is:

• when an employee expresses organisationally desired emotions.

• when an employee expresses emotions during about the organisation.

• when an organisation expresses emotions about the employee.

• when an employee expresses organisationally desired emotions during interpersonal transactions.

Affective events theory (AET):

• Workplace events cause emotional reactions for employees, which then influence workplace attitudes and behaviours.

• Workplace attitudes and behaviours cause emotional reactions for employees, which then influence workplace events.

• Workplace events cause attitudes and behaviours.

• Workplace events changes mood, which then influence workplace attitudes and behaviours.

Emotional Intelligence (EI):

• Refers to an assortment of non-cognitive skills, capabilities and competencies that influence how we view the world.

• Refers to an assortment of cognitive skills, capabilities and competencies that influence a person’s ability to cope.

• Refers to an assortment of non-cognitive skills, capabilities and competencies that influence a person’s ability to succeed in coping with environmental demands and pressures.

• Refers to an assortment of cognitive skills, that helps us to understand the feelings of others.

What is a disadvantage of emotion regulation?

• Attempting to change emotions can be contagious

• Attempting to change emotions can cause increased hostility

• Attempting to change emotions can be tiring

• Attempting to change emotions can be unhealthy for people with low self- esteem.

Perception is important in the study of OB because:

• people’s behaviour is based on their perception of reality.

• people’s behaviour is based on their perception of what reality is, not on reality itself.

• people’s behaviour is based on their perception of facts.

• people’s behaviour is based on reality.

Alina is preparing for a board meeting when she will present a suggestion, as the new CEO, to double this year's budget in comparison with last year's. Which constraint will make it hard for her to get approval for this suggestion?

• Historical precedent

• Reward system

• Formal regulation

• Time constraints

Attribution theory suggests that:

• we attempt to determine if behaviour comes from internal factors.

• when we observe an individual’s behaviour, we attempt to determine whether it was internally or externally caused.

• we attempt to determine if behaviour comes from external factors.

• when we observe an individual’s behaviour, we attempt to determine if behaviour by the environment.