Management and Leadership Chapter 1 Review

Management functions consists of:

• Planning and controlling

• Organizing and leading

• Leading and staffing

• Planning, organizing, leading and controlling

Top level management prepares:

• Long-term plans

• one-day plans

• medium-term plans

• short-term plans

The process of determining what needs to be done, how it will be done and who is to do it refers to:

• Planning

• Organizing

• Leading

• Controlling

Which level of management is responsible for the overall direction of the organization?

• Top level management

• Middle level management

• lower level management

• None of the above

Job specific knowledge refers to:

• Human skills

• Technical skills

• Conceptual skills

• Time-management skills

Interpersonal skills are related to:

• Human skills

• Technical skills

• Conceptual skills

• Listening skills

This managerial role often initiates change:

• Figurehead

• Monitor

• Entrepreneur

• Spokesperson

Managers are responsible for doing the basic work in the company.

• True

• False

The four classical functions of management are: (1) making things happen, (2) meeting the competition, (3) organizing people, projects, and processes, and (4) leading.

• True

• False

Top managers are responsible for creating a context for change in the organization.

• True

• False