Health Science 2 1.02 vocab

Verbal

• Gestures, touch, facial expressions, body language, & eye contact

• Professional and patient work together for problem and treatment plan

• Written or Spoken (tone of voice & vocab)

• Active listening

Non-verbal

• Gestures, touch, facial expressions, body language, & eye contact

• Inferred meaning

• Written or Spoken

• Connotation

Communication model

• Sender - Message - Receiver - Feedback

• Recognize influences & barriers to overcome them

• Chain. Of. Command.

• connection between healthcare professional & patient.

Sender

• a person who gets the message

• Connection between the healthcare professional and the patient

• Use appropriate terms that patients can understand

• someone who transmits a message

Message

• Determine whether the communication was successful

• Determine wheather the communication was successful

• a communication (usually brief) that is written or spoken or signaled. Information or thoughts.

• To increase the patient's knowledge of their illness

Receiver

• a person who gets the message

• Connection between the healthcare professional and the patient

• a piece of audio equipment

• morphology of mystery

Feedback

• Connection between the healthcare professional and the patient

• Healthcare professional and patient work together regarding their problem and treatment plan

• Emotions influence communication

• used to determine whether the communication was successful

Engagement

• Connection between the healthcare professional and the patient that sets the stage for a partnership

• Determine whether the communication was successful

• a person who gets the message

• to increase the patient's knowledge of their illness

Education

• Emotions influence communication

• Discuss how life experiences influence communication

• used to increase the patient's knowledge of their illness

• Attitudes, Emotions, Labeling, Preconceptions, Prejudices, Resistance to change

Sense of Partnership

• Show interest, pay attention, hear the message, do not interrupt

• Connection between the healthcare professional and the patient

• Healthcare professional and patient work together regarding their problem and treatment plan

• To increase the patient's knowledge of their illness