HTMP 1 Chapter 6

HTMP 1 Chapter 6

10th - 12th Grade

20 Qs

quiz-placeholder

Similar activities

BUSINESS FINANCE - Q2 REVIEW

BUSINESS FINANCE - Q2 REVIEW

12th Grade

15 Qs

BLUE YOU

BLUE YOU

12th Grade

17 Qs

Accommodation Intro

Accommodation Intro

10th Grade

15 Qs

QUIZ REVIEW - TLE 10 3RD LONG TEST

QUIZ REVIEW - TLE 10 3RD LONG TEST

10th Grade

15 Qs

WRS 15

WRS 15

11th Grade

15 Qs

Chapter 7 Business review quiz

Chapter 7 Business review quiz

9th - 12th Grade

15 Qs

Shark Stock - Profit/Loss 5/15/2024

Shark Stock - Profit/Loss 5/15/2024

9th - 12th Grade

20 Qs

HTMP 1 Chapter 6

HTMP 1 Chapter 6

Assessment

Quiz

Business, Life Skills

10th - 12th Grade

Practice Problem

Medium

Created by

Christopher Palladino

Used 19+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What skill should you be able to do well in order to successfully conduct guest-related activities?

Communication

Guest Service

Guest Experience

Community Relations

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is know as the vocabulary commonly used in communicating with people in a particular industry or profession.

Vocabulary

Slang

Jargon

Speech

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mr. Smith is approaching your desk. He looks tired so you go through the registration process a little faster than normal. At the end of the registration process he thanks you for making the process "fast and painless." This is an example of:

Guessing

Predicting

Following protocol

Reading the guest

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not a method of communication?

Written

Verbal

Non-Written

Non-verbal

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you are writing a letter to your hospitality staff, you should do which of the following?

Be brief and to the point

Use eye contact

Use jargon when possible

Use eye contact

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Nonverbal communication is also known as what?

Slang vocab

Jargon

Body language

Nonverbal language

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A basic rule to follow when writing professional emails is to to do what?

Use jargon or slang to make it easier to understand

Never write in uppercase letters

Give the email a personal touch

Use acronyms for brevity

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?