SMK Yaspia | 19 October 2018

SMK Yaspia | 19 October 2018

1st - 3rd Grade

13 Qs

quiz-placeholder

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SMK Yaspia | 19 October 2018

SMK Yaspia | 19 October 2018

Assessment

Quiz

Other

1st - 3rd Grade

Medium

Used 4+ times

FREE Resource

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Apa kata awal Hospitality yang berasal dari bahasa Latin?

Hospes

Hottest

Hospice

House

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Hospice adalah kata yang berasal dari Perancis yang artinya?

Taking care of the travellers.

Guest or Stranger

Ignoring people

Great communication

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Apa yang dimaksud dengan Hospitality?

Taking care only for certain people.

Its about taking care and pampering the others. Welcoming the stranger and offering him food, shelter, and safety.

Ignoring what stranger need.

Have a negative attitude to the guest.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A.L.E adalah 3 kemampuan yang harus dimiliki. L artinya adalah...

Learn more and more

Fluent in speak English

Positive attitude in workplace

Come late to work

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Industri hospitality yang hanya fokus pada penyedia makanan dan minuman adalah....

restaurant, bars, inn

coffee shop, restaurant, bars

motel, pubs, cruise line

cafés, pubs, hotel

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berikut contoh positive attitude adalah....

Greeting to the guest, always smiling, eye contact when speak.

Bad grooming, always smile, come late

Not confident, greeting to the guest, always smile

Ignoring the guest, eye contact when speak, bad grooming

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Kemampuan yang harus dimiliki supaya bisa sukses di industri hospitality adalah....

Attitude, Learn, English

Ashamed, Learn, English

Attitude, Late, English

Attitude, Learn, Embarrassed

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