SMK Yaspia | 19 October 2018

Apa kata awal Hospitality yang berasal dari bahasa Latin?

• Hospes

• Hottest

• Hospice

• House

Hospice adalah kata yang berasal dari Perancis yang artinya?

• Taking care of the travellers.

• Guest or Stranger

• Ignoring people

• Great communication

Apa yang dimaksud dengan Hospitality?

• Taking care only for certain people.

• Its about taking care and pampering the others. Welcoming the stranger and offering him food, shelter, and safety.

• Ignoring what stranger need.

• Have a negative attitude to the guest.

A.L.E adalah 3 kemampuan yang harus dimiliki. L artinya adalah...

• Learn more and more

• Fluent in speak English

• Positive attitude in workplace

• Come late to work

Industri hospitality yang hanya fokus pada penyedia makanan dan minuman adalah....

• restaurant, bars, inn

• coffee shop, restaurant, bars

• motel, pubs, cruise line

• cafés, pubs, hotel

Berikut contoh positive attitude adalah....

• Greeting to the guest, always smiling, eye contact when speak.

• Bad grooming, always smile, come late

• Not confident, greeting to the guest, always smile

• Ignoring the guest, eye contact when speak, bad grooming

Kemampuan yang harus dimiliki supaya bisa sukses di industri hospitality adalah....

• Attitude, Learn, English

• Ashamed, Learn, English

• Attitude, Late, English

• Attitude, Learn, Embarrassed

Apa kepanjangan dari IHG?

• Intercontinental Hotel Group

• International Hotel Group

• Indonesia Hotel Group

• Intern Hotel Group

Di mana lokasi Hotel Holiday Inn Express Wahid Hasyim?

• Jl. KH. Wahid Hasyim No. 123 Kb. Kacang, Tanah Abang, Jakarta Pusat

• Jl. KH. Wahid Hasyim No. 100 Kb. Sirih, Menteng, Jakarta Pusat

• Jl. M.H. Thamrin, RT.2/RW.1, Kb. Sirih, Menteng, Jakarta Pusat

• Jl. Kota Bumi No.1, RT.9/RW.20, Kb. Melati, Tanah Abang, Jakarta Pusat

Berapa jumlah kamar yang tersedia di Holiday Inn Express Wahid Hasyim?

• 160 room

• 120 room

• 100 room

• 180 room