Effective Communication

Understanding yourself and your own personality is known as:

• Inter-Personal Communication

• Group Communication

• Intra-Personal Communication

• Diagonal Communication

The term ‘proximity’ in communication refers to how close in age the two people communicating are to each other.

• True

• False

What type of communication is a speech by a line manager to subordinates?

• Upward Communication

• Diagonal Communication

• Downward Communication

• External Communication

What is vertical communication

• Staff at different levels in the hierarchy communicating

• Staff at the same level in the hierarchy communicating

• Staff in different businesses communicating

• None of them

when staff at the same level in the hierarchy exchange emails, what type of communication are they using?

• Vertical communication

• Horizontal communication

• Informal communication

• None of them

Complete the process of Communication: Sender, Encoding, Message, __________, Receiver, ____________, Feedback

• Channel, Noise

• Decoding, Response

• Decoding, Channel

• Channel, Decoding

Appearance, facial expression, and body language are part of ________ communication.

• Formal Communication

• Verbal Communication

• Non Verbal Communication

• Oral Communication

Communication is a static process

• True

• False

Which of the following is not a part of the 7 C's of communication

• Completeness

• Courteous

• Courageous

• Consideration

Inter school event means it will have students participating from:

• only our own school

• other schools

• different classes of only our school