Business Management and Organization - Chapter 7

A ____ outlines how company decisions are made.

• rule book

• policy

• procedure

• guide

The ____ of a business identifies the hierarchy of the employees within a business.

• roles

• rules

• standards

• organizational structure

The authority structure of a company from the highest to the lowest levels is called the ____.

• hierarchy

• positions

• chain of command

• organization chart

____ is the process of controlling and making decisions about a business.

• management

• finance

• marketing

• production

____ plans are created for the long-term goals of an organization.

• tactical

• operational

• strategic

• contingency

The process of recruiting, hiring, training, evaluating, and compensating employees is called ____.

• managing

• organizing

• staffing

• controlling

Theory ____ managers believe that employees need close supervision at all times.

• X

• Y

• Z

• None of the above

The practice of organizing time and work tasks to increase personal efficiency is called ____.

• evaluating

• interpersonal skills

• leadership

• time management

The ability to analyze a situation, interpret information, and make reasonable decisions involves ____.

• broad thinking

• critical thinking skills

• decision making

• efficiencies

The interacting forces within a group are ____.

• group dynamics

• teamwork

• negotiation skills

• parliamentary procedures