RINB

A customer approaches your branch and he is asking about the pre-login facilities available in State bank Internet banking site. Select the pre-login facilities offered in the site www.onlinesbi.com for the customers

• BBPS, SB Collect, Aadhaar Linking– CIF, mCash,Sovereign Gold Bond
• BBPS, SB Collect, Aadhaar Linking – CIF, mCash, Mobile / Bill Pay
• BBPS, SB Collect, Spend Analyser, mCash, Mobile/Bill Pay
• SBI My world, SB Collect, Aadhaar Linking – CIF, mCash, Mobile/Bill Pay

Your Service Manager is eager to promote Internet Banking to all customers, but he requires some clarity regarding the security that our site offers. You tell him that our INB https://www.onlinesbi.com site is certified by Verisign as a secure and trusted site. All information sent or received is encrypted and ................... for customer information safety here.

• transactions travel via an SSL encrypted medium of 128-bit SSL tunnel
• transactions travel via an SSL encrypted medium (minimum of 128-bit to maximum of 256-bit) SSL tunnel
• transactions travel via an SSL encrypted medium of 256-bit SSL tunnel always
• transactions travel via an SSL encrypted medium (minimum of 256-bit to maximum of 512-bit SSL tunnel

Your Service Manager has heard that State Bank Internet Banking offers the customer to view the spend made from his account, set a budget and track the payments the customer makes. He wants to know under which tab the facility of 'Spend Analyser' is provided, post login in INB?

• My Accounts & Profile and e-Services
• Requests & Enquiries
• My Accounts & Profile &Useful links
• My Accounts& Profile

State Bank – mCash, option to send money and to create gift voucher, is one of the facilities available in State Bank Internet Banking. This option is available under which tab, post login?

• Payments/Transfers
• e-Services
• Requests & Enquiries
• Useful links

Your Service Manager is eager to promote Internet Banking to all customers, but he requires some clarity regarding who is eligible for Internet Banking out of the joint accounts of customers given below. Provide the correct option to help your Service manager.

• Joint Accounts with operational instructions as ‘Former or Survivor'
• Joint Accounts with operational instructions as ‘Anyone or Survivor'
• Joint Accounts with operational instructions as ‘Latter or Survivor'
• All are correct

A new Officer has joined in your branch and you have entrusted him the task of promoting INB and also handle Branch INB interface. Among the support functions provided below, select the support function that cannot be provided through the Branch Interface www.inbintranet.com at the branches.

• Re-issue of login password
• Resetting of profile password
• Access/Transaction Right to the Accounts
• Mapping issues of accounts

The Branch was doing an INB registration in CBS for an NRI Customer. Since the NRI is not present in person, branch has selected the option 'Delivery through e-mail' for this NRI customer. In this case, the Username will be sent to the Account Holder to the (i) ……………… and the password will be sent to the (ii)...……………….

• (i) Registered email and (ii) Registered mobile number
• (i) Registered mobile number and (ii) Registered email
• (i) Registered email and (ii) By post to the overseas address
• (i) Registered email and (ii) From Branch

Through Internet Banking, a customer carries out transactions which requires processing at Branch . Which are the transactions that require Manual Intervention at the branches?

• Closure of Accounts, Demand Draft Issue, Opening of Accounts
• Demand Draft Issue, Opening of Accounts,PAN updation
• Closure of Accounts, Demand Draft Issue, PAN updation
• Closure of Accounts, Opening of Accounts, PAN updation

To activate Retail Internet Banking (RINB) for NRI customers, PPKs can be issued by Foreign branches, Managed Exchange Companies and Domestic branches. In such cases, Transaction rights for online banking is given by

• Foreign branches
• Managed Exchange Companies
• Home branch
• All the options are correct

When a Customer pays Income tax using ATM-cum-Debit card payment option and wants the Tax Payers counterfoil at a later date, he has to

• Give a request to his home branch
• Contact the Income tax Dept.
• Login to RINB, access eTax tab and Reprint Challan
• Access the link 'Generate Receipt' on https://www.onlinesbi.com/personal/tax_retail.html