Speed of Trust - The One Thing that Changes Everything

Simply put, trust means _______.

• Hard work

• Competence

• Focus

• Loyalty.

In a high trust relationship, you can __________, and people will still get your meaning. In a low trust relationship you can be can be very measured, even precise, and they'll ____________.

• say the wrong thing, mis-interpret you

• be rude to people, love you for it

• watch people, look the other way

• not show up to work, fire you.

What are the economics of low trust?

• Low Trust = High Speed and Low Cost

• Low Trust = High Speed and High Cost

• Low Trust = Low Speed and Low Cost

• Low Trust = Low Speed and High Cost

What are the economics of high trust?

• High Trust = Low Speed and Low Cost

• High Trust = High Speed and High Cost

• High Trust = High Speed and Low Cost

• High Trust = Low Speed and High Cost

Trust was so high with Warren Buffet and Wal-Mart he said...

• We got the deal done in 6 months! Wal-Mart was fun!

• We did no due diligence, we knew everything would be exactly as Wal-Mart said it would be.

• Wal-Mart moved super fast and so we trusted them more.

• We did a small due diligence and closed the deal in a month or so.

The hidden cost to low trust is called -

• The Trust Option

• The Trust Secret

• The Trust Tax

• The Trust Stop Loss

Trust is a function of two things:

• Honesty and Loyality

• Character and Competence

• Happiness and Friendship

• Character and Ownership

"If you think the problem is out there, __________ is the problem.

• Then there

• that

• that very thought

• no

What is the definition of leadership from the book?

• Getting results no matter what

• Getting results in a way that keeps people happy

• Getting results in a way that makes the most money

• Getting results in a way that inspires trust.

What is the first wave of trust?

• Societal Trust

• Market Trust

• Relationship Trust

• Self Trust