CP Act

As per Consumer Protection Act 1986, 'unfair trade practice' includes:

(i) falsely represents that the goods/services are of a particular standard, quality or grade

(ii) falsely represents any re-built, second-hand, reno­vated, reconditioned or old goods as new goods

(iii) represents that the goods or services have sponsor­ship, approval, performance, characteristics, accessories, uses or benefits which such goods or services do not have

• (i) & (ii)

• (i) & (iii)

• (ii) & (iii)

• (i), (ii) & (iii)

As per section 2(1)(b) of Consumer Protection Act 1986, "complainant" means

• a consumer

• any consumer association registered under the Companies Act, 1956

• the Central Government or any State Government,

• All the above

All of these are basic consumer rights under Indian law EXCEPT which?

• The right to be compensated

• The right to be heard

• The right to be grateful

• The right to be educated

When the seller manipulates the price, it is known as ____

• Caveat Emptor

• Unfair trade practices

• Restricted trade practices

• None of these

What aspect of product or service qualifies for a defect?

• Purity

• Potency

• Quality

• All of these

What does false representation that the goods are of a particular standard, quality is termed as

• spurious goods and services

• unfair trade practice

• defect

• restrictive trade practice

Which rights of consumer does CP Act protects?

• Against marketing of goods which are hazardous to life

• To be informed about the quality

• To be assured, wherever possible, access to an authority of goods at competitive prices

• All of these

Consumer protection Act is applicable to _________

• Immovable goods

• Movable goods

• specific goods and services

• all goods and services

The total number of rights given to consumers as per consumer protection Act is ______

• 5

• 4

• 6

• 8

"Consumers have the right to present before the appropriate forum or authorities all those matters which effect his interests", this right of consumer is termed as right to be _____

• informed

• heard

• safety

• educated