E-commerce is defined as the online exchange of ________ between firms and also between firms and their customers.

• Goods

• Services

• Money

• All of the above

Which of the following is not a commonly used e-commerce business model?

• Business-to-Business (B2B)

• Customer-to-Business (C2B)

• Business-to-Government (B2G)

• Business-to-Consumer (B2C)

Which of the following is an example of a C2C e-commerce platform?

• eBay

• Amazon

• Alibaba

• Shopify

Which of the following is a benefit of using dropshipping in e-commerce?

• Lower shipping costs

• Faster delivery times

• Greater control over inventory

• Reduced risk of excess inventory

Which of the following is a benefit of e-commerce for customers?

• Limited product variety

• Restricted shopping hours

• Convenience of shopping anytime, anywhere

• Higher prices compared to traditional stores

E-business activities support selling, buying, as well as the internal and external transactions involved.

• TRUE

• FALSE

In B2C, a business sells to a business but delivers the product or service to an individual consumer.

• TRUE

• FALSE

What is a recommended approach to adapt to changing market trends in an online business?

• Maintaining a rigid business model

• Staying updated with industry developments

• Ignoring technological advancements

• Avoiding innovation and experimentation

An example of B2C is when Apple provides customer service online by collaborating electronically with its partners.

• TRUE

• FALSE

The final participants in B2B transactions are consumers.

• TRUE

• FALSE