Organizational behaviour -Introduction

The study of individual behavior and group dynamics in organizational settings describes the content of study in:

• Organization Theory
• Organization Design
• Organizational Behavior
• Organizational Development

The description of an organization as more like a snake pit, with daily conflict, distress, and struggle, would come from which level within the organization?

• group level
• organizational level
• individual level
• department level

The science of human behavior and individual differences is:

• anthropology
• sociology
• engineering
• psychology

Success in international competition requires organizations to be responsive to:

• changes in demography
• changes in the marketplace, ethnic, religious and gender diversity
• changes in information technology
• changes in wage structure

scope of OB does not include 

• leadership 
• perceptions 
• job design 
• technology

A common definition of Organisational Behaviour is that it is the study of:

• group behavior 
• pattern of organizational structure 
• individual behavior 
• all ob the above 

OB comes from which behavioural sciences:

• Psychology, sociology and anthropology.

• Psychology, social psychology and anthropology.

• Psychology, sociology, social psychology and anthropology.

• Psychology, sociology and social psychology.

Two of the greatest challenges of today's organizations are...

• Different generations and globalization (diversity)

• Cost management and different generations

• Internationalization and cost management

• Individual behavior and costs

The challenge of managing different generations entails getting to know different ways of communicating and working together

• True

• False

A good strategy to manage different generations is to...

• Assume what the other is thinking

• Get to know the other person

• Separate them

• Guess