DG MKT08 Selling Review

DG MKT08 Selling Review

12th Grade

25 Qs

quiz-placeholder

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DG MKT08 Selling Review

DG MKT08 Selling Review

Assessment

Quiz

Life Skills

12th Grade

Medium

Created by

Sarah Hosey

Used 5+ times

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25 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Verbal or nonverbal signs that a customer is ready to purchase are called ____.

buying signals

sales indications

ergonomics

sales signs

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Moment when a customer agrees to buy a product.

preapproach

close

approach

sales process

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

B2C approach in which the conversation starts with a comment about the product.

merchandise approach

feature-benefit selling

combination approach

substitute selling

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Series of steps that a salesperson goes through to help the customer make a satisfying buying decision.

sales process

excuses

lead

overselling

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The purpose and goal of selling is to help customers make ________ buying decisions.

unhappy
happy
satisfying
big

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Feature - Benefit Selling is:

matching the features of each product to a customer's needs and wants.
helping a customer pick out a product at work.
not real
is a closing technique

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Basic, physical, or extended attribute of a product or purchase

Product Feature

Extended Feature

Implied Feature

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