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Chapter 6-3 Review

Authored by Morgan Keck

Life Skills

11th - 12th Grade

20 Questions

Used 30+ times

Chapter 6-3 Review
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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A salesperson is often the only representative of the company that customers ever come in contact with.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Personal selling is a direct communication between a prospective buyer and a sales representation in which the sales representative attempts to influence the prospective buyer in a purchase situation.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Benefits are the physical characteristics or capabilities of the product or service.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Conducting a needs assessment involves interviewing a customer to determine his or her specific needs and wants.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Satisfying a need is sometimes called problem resolution.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Emotional buying decisions are based on the desire to have a specific product or service.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A coupon is a type of rebate.

True

False

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