GXP Campus - Guest Planning Screen

How far can we run the GPS?

• A - 3 days

• B - 5 days

• C - 10 days

• D - 14 days

What is the alert column in GPS?

• A - The PMS alerts with the booking

• B - Member has more than 100 nights with Marriott

• C - Guest has personalized information in the profile which needs attentions, e.g. “cannot have nuts”

• D - Guest is notable person

Which of the following cannot be edited in guest contact?

• A - Loyalty Number

• B - Loyalty Preferences

• C - Mailing Address

• D - Birthday

What is the difference between viewing my property's cases and other property's cases?

• A - You can only view up to 3 other property's cases

• B - You can click on the case number to view detalis for "My Property's cases"

• C - You cannot view other properties cases

• D - You cannot view cases under “Engineering” Case Type at other properties

What is “contacted”?

• A - Members have contacted CEC

• B - Members have been contacted by hotel

• C - Members have cases associated with the current booking

• D - Members contacted hotels by mobile chat

How many future stays at other properties can be viewed?

• A - 1

• B - 3

• C - 5

• D - All

Can we edit loyalty preferences if guest opts from out on-property personalization?

• A - Yes

• B - No

• C - Only property admin can edit

• D - We cannot view loyalty preferences

Which of the following cannot be directly created from the Guest Planning Screen?

• A - Case

• B - Amenity

• C - Guest Activity

• D - Email

Which of the following can you view when a guest opts out from on-property personalization?

• A - Relationship

• B - Loyalty Preferences

• C - Activities

• D - Personalized Information

Which of the following filters is not available in GPS?

• A - Guest Activities

• B - Milestones

• C - Notable

• D - Personalized Info