FC MAY-1

Customer can check the status of handset IMEI by sending IMEI on short code

• 8585
• 4646
• 8484
• 8686

What steps should be taken while handling difficult customer

• Keep ourself relax
• Listen to customer calmly
• do not interrupt customer
• All of the above

How many numbers can be managed in Jazz World app

• 1
• 5
• 3
• 4

17% GST has been implemented on Jazz postpaid in Islamabad region

• false
• true

Charges for Jazz Drive Basic plan is

• 299+ Tax Per Month
• 399+ Tax Per Month
• 99+ Tax Per Month
• 199+ Tax Per Month

Customer can launch cellular complaint through Jazz World app

• true
• false

What is the process to remove Prepaid GPRS?

• Go to IN Asset Tab and remove the 4G base offer from Installed Assets
• Go to Modify and remove the GPRS through order
• Both the steps
• None of the above

For Warid access level change

• Create access level change Task
• Edit Contract Details
• Add service class & create task

Internet Monthly Browser bundle offers

• 2100 MB for Rs. 160
• 2200 MB for Rs. 170
• 3000 MB for Rs. 200
• 2500 MB for Rs. 175

Advance income tax on Jazz postpaid in Punjab region is

• 0.1
• 0.15
• 0.125
• 0.18