HSC Role of Human Resources Management

Which of the following best describes the role of human resource management within a business?

• The management of financial resources

• The relationship between a business and its suppliers

• The development of a marketing plan

• The management of employees

Which of the following describes the strategic role of human resources?

• The development of training and development initiatives within the business

• The decision to recruit new staff as a result of a review of the business’s long-term plans

• A plan that provides the basis for senior human resource managers to determine the long-term employment needs of the business

• The use of a foreign business to supply an existing group of employees

Which of the following is a benefit of developing a strategic approach to human resources?

• The development of a highly qualified workforce that fosters skill development and employee recognition

• Increased employee motivation through greater incentives in the workplace

• Decreased cost savings due to the need for greater management supervision of employees

• A workforce that loses focus as being the competitive advantage that the business has over its competitors

Which of the following statements best describes the relationship between the human resource and operations functions of a business?

• The operations department works closely with the human resource

  department to recruit and develop staff with the relevant skills and

  qualifications.

• The operations department produces goods and services within

  a budget developed by the human resource department.

• The operations department is responsible for the recruitment of staff, who then produce goods and services favourable to the needs

  and wants of consumers.

• The operations department develops goods and services for which the human resource function becomes responsible for promoting.

Which of the following best describes the concept of outsourcing?

• The process whereby a company takes a part of its business functions and gives that part to another company to complete

• The process whereby a company completes all aspects of its operations internally

• The process whereby a company recruits additional staff to assist

  during periods of high consumer demand

• The process whereby a company produces goods for a distributor to then sell

Which of the following statements best describes a benefit to the business of outsourcing the human resource function?

• The company that the human resource function is outsourced to may lack an understanding of the key aspects of the business.

• The key relationship between staff and their line managers must continue to be developed within the business itself, without the assistance of the external company.

• The decision of a business to outsource its human resource

  function can generate cost savings through increased employee supervision.

• Staff of the external company would have a much better understanding of issues related to employment relations and can advise the business on the most appropriate human resource strategies.

Which of the following aspects of human resources would a business not be able to outsource?

• Training and development

• Payroll administration procedures

• Supervision of staff

• Recruitment

According to Australian workplace laws, how is contract work defined?

• Exists where employment is not ongoing and an agreed fee is paid to an independent contractor for the service provided by the contractor, usually for a fixed period

• Exists where employment is ongoing and regular payments are received by the employee for continued work with the business

• Exists where employment is not ongoing and an agreed fee is paid

  to an independent contractor for the service provided by the contractor, usually for a continued period of time

• Exists where employment is not ongoing and some regular payments are received by the employee for continued work with the business

Which of the following statements describes a benefit of an Australian business employing the services of a foreign contractor?

• The contractor’s employment with the business is not ongoing and

  allows the Australian business to be more flexible.

• This allows the Australian business to access the use of labour without having to consider such issues as minimum labour requirements, occupational health and safety laws, and termination.

• The contractor is able to quickly access a supply of available

  workers without the business having to extensively recruit and

  train new staff.

• This allows the Australian business to bypass domestic labour law

  requirements and make use of less expensive labour overseas.

Why would employers and employees have conflicting interests within the employment relationship?

• Employers are required by management to minimise labour

  costs within an organisation, while employees seek to gain the best possible return for themselves.

• Labour is a cost to the business and therefore employers seek

  to restrict wage growth while employees attempt to gain the best possible wage increase.

• Employers are reluctant to offer working conditions that are above the prescribed legal minimum guidelines.

• Employees often use their bargaining power and influence to disrupt the operations of a business.