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HPE Win Back Workshop

Authored by Rose Fasanelli

Professional Development

5 Questions

Used 9+ times

HPE Win Back Workshop
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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the term "Third Party Maintainers" mean?

Multi-vendor Support Provider

Authorized Service Providers

Total Partner Management

Non-OEM Service Providers

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the sales metric code "S"?

Upfront Attach sales

Installed Base renewals

New business sold after 180d from HW shipment and IB upsell to environmental services or expanding DC

Conversion of upfront attach packaged services

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the advantages of HPE services?

Original HPE Parts

Global services support

Professional expertise and known-how

All of the above

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How are you winning with Win Back incentives?

Increasing your new business pipeline

Reconnecting with lost customers

Receiving awards for the won win back deals

All of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the new resource available to alert customers on risks to use a TPM?

Customer Letter

New customer presentation

Customer survey

Videos

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